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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Please help. There is a payment in the app that isn't mine. | {
"text": "Please help. There is a payment in the app that isn't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.99874347448349
},
{
"label": "POSITIVE",
"score": 0.001256595365703106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How high is the exchange fee? | {
"text": "How high is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953705668449402
},
{
"label": "POSITIVE",
"score": 0.004629445727914572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
how come i was declined | {
"text": "how come i was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9982702732086182
},
{
"label": "POSITIVE",
"score": 0.001729746232740581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I would like more physical cards | {
"text": "I would like more physical cards"
} | [
{
"label": "NEGATIVE",
"score": 0.858022928237915
},
{
"label": "POSITIVE",
"score": 0.14197707176208496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How can I exchange currencies with this app? | {
"text": "How can I exchange currencies with this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983986020088196
},
{
"label": "POSITIVE",
"score": 0.0016013545682653785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why are you keeping my money from me by declining my card? What is going on? | {
"text": "Why are you keeping my money from me by declining my card? What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.999322772026062
},
{
"label": "POSITIVE",
"score": 0.0006772371707484126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made? | {
"text": "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982017278671265
},
{
"label": "POSITIVE",
"score": 0.0017982140416279435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What should I do if my physical card isn't working? | {
"text": "What should I do if my physical card isn't working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995275735855103
},
{
"label": "POSITIVE",
"score": 0.0004724277532659471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I want to get a Visa | {
"text": "I want to get a Visa"
} | [
{
"label": "NEGATIVE",
"score": 0.9758808016777039
},
{
"label": "POSITIVE",
"score": 0.024119144305586815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Where do i verify a top-up card? | {
"text": "Where do i verify a top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008995137759484351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is? | {
"text": "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987844824790955
},
{
"label": "POSITIVE",
"score": 0.0012155250879004598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I top-up by cheque? | {
"text": "Can I top-up by cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967933297157288
},
{
"label": "POSITIVE",
"score": 0.0032066889107227325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can it add money every so often automatically while I travel? | {
"text": "Can it add money every so often automatically while I travel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950113296508789
},
{
"label": "POSITIVE",
"score": 0.0049886940978467464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What is the maximum number of transactions that I can put on a disposable card? | {
"text": "What is the maximum number of transactions that I can put on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958851933479309
},
{
"label": "POSITIVE",
"score": 0.004114836920052767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I withdrew $100 but only received $20 | {
"text": "I withdrew $100 but only received $20"
} | [
{
"label": "NEGATIVE",
"score": 0.9963032007217407
},
{
"label": "POSITIVE",
"score": 0.00369678670540452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
oh my god I lost my card! what should I do? | {
"text": "oh my god I lost my card! what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995567202568054
},
{
"label": "POSITIVE",
"score": 0.00044327485375106335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Did you revert my top up? | {
"text": "Did you revert my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923645257949829
},
{
"label": "POSITIVE",
"score": 0.007635508198291063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What do I do if I detect fraudulent use on my car? | {
"text": "What do I do if I detect fraudulent use on my car?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992523789405823
},
{
"label": "POSITIVE",
"score": 0.0007475689635612071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I tried withdrawing money in another country and the exchange rate was wrong. | {
"text": "I tried withdrawing money in another country and the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997157454490662
},
{
"label": "POSITIVE",
"score": 0.00028424436459317803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me how transferring money into my account works? | {
"text": "Can you tell me how transferring money into my account works?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985242486000061
},
{
"label": "POSITIVE",
"score": 0.001475749770179391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
how much do I have to pay for exchange of currency? | {
"text": "how much do I have to pay for exchange of currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987024068832397
},
{
"label": "POSITIVE",
"score": 0.0012975339777767658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why would the app show a withdrawal that I did not make? | {
"text": "Why would the app show a withdrawal that I did not make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994403719902039
},
{
"label": "POSITIVE",
"score": 0.0005596624105237424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I would like to cancel my account. | {
"text": "I would like to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997475743293762
},
{
"label": "POSITIVE",
"score": 0.0002524284936953336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why has my top-up been returned to my account? | {
"text": "Why has my top-up been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.0004225189331918955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
my phone was lost | {
"text": "my phone was lost"
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.00026510085444897413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I was charged and shouldn't have been charged when using my card! | {
"text": "I was charged and shouldn't have been charged when using my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9933807849884033
},
{
"label": "POSITIVE",
"score": 0.0066192420199513435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can you tell me how I would go about learning where my funds came from? | {
"text": "Can you tell me how I would go about learning where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.962326169013977
},
{
"label": "POSITIVE",
"score": 0.03767382726073265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How can I check if I have received a refund if it is not yet on my statement? | {
"text": "How can I check if I have received a refund if it is not yet on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991016387939453
},
{
"label": "POSITIVE",
"score": 0.0008983522420749068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What exchange rate will I receive? | {
"text": "What exchange rate will I receive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895787835121155
},
{
"label": "POSITIVE",
"score": 0.010421214625239372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I need my card as quick as possible | {
"text": "I need my card as quick as possible"
} | [
{
"label": "NEGATIVE",
"score": 0.9984214305877686
},
{
"label": "POSITIVE",
"score": 0.0015785896684974432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How can I get my money that I didn't get from the ATM? | {
"text": "How can I get my money that I didn't get from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991313815116882
},
{
"label": "POSITIVE",
"score": 0.0008686445653438568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
There's a payment in the app I don't recognize. | {
"text": "There's a payment in the app I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9966046810150146
},
{
"label": "POSITIVE",
"score": 0.0033953713718801737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds. | {
"text": "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds."
} | [
{
"label": "NEGATIVE",
"score": 0.9513834714889526
},
{
"label": "POSITIVE",
"score": 0.048616454005241394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I can't find any option to top up with a cheque? | {
"text": "I can't find any option to top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996722936630249
},
{
"label": "POSITIVE",
"score": 0.0003276786010246724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why did I get a different card then requested? | {
"text": "Why did I get a different card then requested?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983153343200684
},
{
"label": "POSITIVE",
"score": 0.0016846972284838557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I'm having trouble proving my identity | {
"text": "I'm having trouble proving my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9997801184654236
},
{
"label": "POSITIVE",
"score": 0.00021990682580508292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work. | {
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9991579055786133
},
{
"label": "POSITIVE",
"score": 0.0008421290549449623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I could not get the top-up to go through | {
"text": "I could not get the top-up to go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.0003301360411569476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I tried activating my card and it doesn't work how do I solve this problem? | {
"text": "I tried activating my card and it doesn't work how do I solve this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997857213020325
},
{
"label": "POSITIVE",
"score": 0.00021431992354337126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I withdrew cash abroad and the exchange rate applied is wrong. | {
"text": "I withdrew cash abroad and the exchange rate applied is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999734103679657
},
{
"label": "POSITIVE",
"score": 0.0002659200399648398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I wasn't able to use my top up card because the money I put on there wasn't there anymore | {
"text": "I wasn't able to use my top up card because the money I put on there wasn't there anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996275901794434
},
{
"label": "POSITIVE",
"score": 0.00037241537938825786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening? | {
"text": "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995861649513245
},
{
"label": "POSITIVE",
"score": 0.0004138714575674385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I'm not happy with service and would like to delete this account. | {
"text": "I'm not happy with service and would like to delete this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997500777244568
},
{
"label": "POSITIVE",
"score": 0.00024991497048176825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why did my top up get pulled back out? | {
"text": "Why did my top up get pulled back out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153751010075212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Where is a Mastercard ATM? | {
"text": "Where is a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990758895874023
},
{
"label": "POSITIVE",
"score": 0.00092406413750723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What would the age limit be? | {
"text": "What would the age limit be?"
} | [
{
"label": "NEGATIVE",
"score": 0.980087399482727
},
{
"label": "POSITIVE",
"score": 0.019912589341402054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
It's been a week since I ordered my card and it's not here. Please help? | {
"text": "It's been a week since I ordered my card and it's not here. Please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991570711135864
},
{
"label": "POSITIVE",
"score": 0.000842916953843087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How dp i top up with a cheque ? | {
"text": "How dp i top up with a cheque ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955774545669556
},
{
"label": "POSITIVE",
"score": 0.0044225482270121574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Is it possible for me to set up separate accounts for my kids? | {
"text": "Is it possible for me to set up separate accounts for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993465542793274
},
{
"label": "POSITIVE",
"score": 0.0006534115527756512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Is there any limits I should know about if I'm going to use a disposable virtual card? | {
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993442893028259
},
{
"label": "POSITIVE",
"score": 0.0006557551096193492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
If my identy verifacation hasn't gone through can I use my account? | {
"text": "If my identy verifacation hasn't gone through can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991770386695862
},
{
"label": "POSITIVE",
"score": 0.0008229236700572073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
A duplicated payment was made for something. | {
"text": "A duplicated payment was made for something."
} | [
{
"label": "NEGATIVE",
"score": 0.9985193610191345
},
{
"label": "POSITIVE",
"score": 0.0014806737890467048
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My account is devoid of funds. Am I permitted to submit additional money via bank transfer? | {
"text": "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997912049293518
},
{
"label": "POSITIVE",
"score": 0.00020880880765616894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I just want to top-up, why do I need to verify anything? | {
"text": "I just want to top-up, why do I need to verify anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991045594215393
},
{
"label": "POSITIVE",
"score": 0.0008954133954830468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Help! In the app there is a payment that I don't remember. | {
"text": "Help! In the app there is a payment that I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9974160194396973
},
{
"label": "POSITIVE",
"score": 0.002583930268883705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why is there a charged fee for debit or credit card payment? | {
"text": "Why is there a charged fee for debit or credit card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989610910415649
},
{
"label": "POSITIVE",
"score": 0.0010388897499069571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long is the delivery time to the US? | {
"text": "How long is the delivery time to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.999170184135437
},
{
"label": "POSITIVE",
"score": 0.0008298881002701819
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can I open an account for my offspring? | {
"text": "Can I open an account for my offspring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974763989448547
},
{
"label": "POSITIVE",
"score": 0.0025236248038709164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
As far as courtries go which ones are supported? | {
"text": "As far as courtries go which ones are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9637547135353088
},
{
"label": "POSITIVE",
"score": 0.036245230585336685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I want this fee reversed from my account. | {
"text": "I want this fee reversed from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999671459197998
},
{
"label": "POSITIVE",
"score": 0.0003285300626885146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Does it cost extra to send out more than one card? | {
"text": "Does it cost extra to send out more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987204074859619
},
{
"label": "POSITIVE",
"score": 0.0012796609662473202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Has there been any activity on my card today? | {
"text": "Has there been any activity on my card today?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.002232067286968231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Which credit card top-ups do you accept? | {
"text": "Which credit card top-ups do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730578064918518
},
{
"label": "POSITIVE",
"score": 0.026942210271954536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My card stopped working. How do I check if there is a freeze on it? | {
"text": "My card stopped working. How do I check if there is a freeze on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996883869171143
},
{
"label": "POSITIVE",
"score": 0.00031168790883384645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How much to exchange currencies? | {
"text": "How much to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971910119056702
},
{
"label": "POSITIVE",
"score": 0.002809041878208518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Do you receive SWIFT transfers? | {
"text": "Do you receive SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927337169647217
},
{
"label": "POSITIVE",
"score": 0.007266275119036436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Please help me! My physical card isn't working right. | {
"text": "Please help me! My physical card isn't working right."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.00026639964198693633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How do I delete my account now | {
"text": "How do I delete my account now"
} | [
{
"label": "NEGATIVE",
"score": 0.9994839429855347
},
{
"label": "POSITIVE",
"score": 0.0005160334403626621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please? | {
"text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9391691088676453
},
{
"label": "POSITIVE",
"score": 0.06083091348409653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I got my card now, how do I make it show up in the app? | {
"text": "I got my card now, how do I make it show up in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972921013832092
},
{
"label": "POSITIVE",
"score": 0.0027078664861619473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
how much to get my card in 2 days? | {
"text": "how much to get my card in 2 days?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962922930717468
},
{
"label": "POSITIVE",
"score": 0.003707665018737316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up? | {
"text": "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.0020568068139255047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How does identity check work? | {
"text": "How does identity check work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494846109300852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
DO I have to be 18 to open an account? | {
"text": "DO I have to be 18 to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972705245018005
},
{
"label": "POSITIVE",
"score": 0.0027294608298689127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I deactivate my account? | {
"text": "How do I deactivate my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995306730270386
},
{
"label": "POSITIVE",
"score": 0.0004693329392466694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is my top-up limit? | {
"text": "What is my top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918895363807678
},
{
"label": "POSITIVE",
"score": 0.008110503666102886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can I reset my PIN if it is blocked? | {
"text": "Can I reset my PIN if it is blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992631077766418
},
{
"label": "POSITIVE",
"score": 0.0007368296501226723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I need to reset my passcode, this one isn't working | {
"text": "I need to reset my passcode, this one isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997379183769226
},
{
"label": "POSITIVE",
"score": 0.0002620296145323664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I want to get my hands on one of those virtual cards! | {
"text": "I want to get my hands on one of those virtual cards!"
} | [
{
"label": "NEGATIVE",
"score": 0.9859803915023804
},
{
"label": "POSITIVE",
"score": 0.014019635505974293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
my atm transaction was wrong | {
"text": "my atm transaction was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9994902610778809
},
{
"label": "POSITIVE",
"score": 0.0005097314715385437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why am I charged a fee for withdrawing cash? | {
"text": "Why am I charged a fee for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984203577041626
},
{
"label": "POSITIVE",
"score": 0.0015796096995472908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly? | {
"text": "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971866011619568
},
{
"label": "POSITIVE",
"score": 0.002813339000567794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I withdrew cash and I think the exchange rate is wrong. | {
"text": "I withdrew cash and I think the exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.00040257544605992734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I am seeing in the App a some cash withdrawal that I did not do | {
"text": "I am seeing in the App a some cash withdrawal that I did not do"
} | [
{
"label": "NEGATIVE",
"score": 0.996527373790741
},
{
"label": "POSITIVE",
"score": 0.0034726387821137905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I get a card that works in other countries like Africa and Indonesia? | {
"text": "Can I get a card that works in other countries like Africa and Indonesia?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934284090995789
},
{
"label": "POSITIVE",
"score": 0.0065716044045984745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What do I do if I believe to be a victim of credit card fraud? | {
"text": "What do I do if I believe to be a victim of credit card fraud?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982686042785645
},
{
"label": "POSITIVE",
"score": 0.0017313814023509622
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can I top up my balance with a cheque? | {
"text": "Can I top up my balance with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952741861343384
},
{
"label": "POSITIVE",
"score": 0.004725786857306957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Will my transfer be done soon? | {
"text": "Will my transfer be done soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913715124130249
},
{
"label": "POSITIVE",
"score": 0.008628517389297485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
When will the money show in my account? | {
"text": "When will the money show in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993150234222412
},
{
"label": "POSITIVE",
"score": 0.0006849476485513151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
No option to top up with a cheque ? | {
"text": "No option to top up with a cheque ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993430972099304
},
{
"label": "POSITIVE",
"score": 0.0006568872486241162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What is the average pending time for a transaction? | {
"text": "What is the average pending time for a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966604709625244
},
{
"label": "POSITIVE",
"score": 0.0033395278733223677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What currencies do you accept to add money? | {
"text": "What currencies do you accept to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9864526391029358
},
{
"label": "POSITIVE",
"score": 0.013547337613999844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What's a verification code? | {
"text": "What's a verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962058067321777
},
{
"label": "POSITIVE",
"score": 0.00379418907687068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I just moved. How do I give you my new address? | {
"text": "I just moved. How do I give you my new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.01411855686455965
},
{
"label": "POSITIVE",
"score": 0.9858814477920532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I need more money in my account. Can I add more by transferring? | {
"text": "I need more money in my account. Can I add more by transferring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996040463447571
},
{
"label": "POSITIVE",
"score": 0.0003959294408559799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961540102958679
},
{
"label": "POSITIVE",
"score": 0.0038460209034383297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I am not seeing recent cash withdrawal on my account. | {
"text": "I am not seeing recent cash withdrawal on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.996164083480835
},
{
"label": "POSITIVE",
"score": 0.0038358690217137337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How long does it take to get money from Europe? | {
"text": "How long does it take to get money from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993433356285095
},
{
"label": "POSITIVE",
"score": 0.0006566919619217515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I get an actual card | {
"text": "Can I get an actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9749062061309814
},
{
"label": "POSITIVE",
"score": 0.02509370632469654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me. | {
"text": "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9988245368003845
},
{
"label": "POSITIVE",
"score": 0.0011754821753129363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |