text
stringlengths 13
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| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why was my PIN blocked? | {
"text": "Why was my PIN blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988794922828674
},
{
"label": "POSITIVE",
"score": 0.001120524131692946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her? | {
"text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991058707237244
},
{
"label": "POSITIVE",
"score": 0.0008941525011323392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I transferred some money recently and saw a fee on my account, what's that for? | {
"text": "I transferred some money recently and saw a fee on my account, what's that for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973899722099304
},
{
"label": "POSITIVE",
"score": 0.00261005200445652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
The wrong account was used during a transaction. | {
"text": "The wrong account was used during a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047403640928678215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How long will it take to receive my money from my transfer transaction? | {
"text": "How long will it take to receive my money from my transfer transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993556141853333
},
{
"label": "POSITIVE",
"score": 0.0006444252794608474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
A random charge got added to my card | {
"text": "A random charge got added to my card"
} | [
{
"label": "NEGATIVE",
"score": 0.985991895198822
},
{
"label": "POSITIVE",
"score": 0.014008077792823315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Currently my card is broken. | {
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.0012043288443237543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How can I top up with a cheque? | {
"text": "How can I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974033236503601
},
{
"label": "POSITIVE",
"score": 0.002596708480268717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Will I need a new card or can I put my old card back into the app? | {
"text": "Will I need a new card or can I put my old card back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997056126594543
},
{
"label": "POSITIVE",
"score": 0.0002943635336123407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can I get a new pin number at any ATM using my card? | {
"text": "Can I get a new pin number at any ATM using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990986585617065
},
{
"label": "POSITIVE",
"score": 0.0009013960952870548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do I get my card on the app? | {
"text": "How do I get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989444613456726
},
{
"label": "POSITIVE",
"score": 0.0010555448243394494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do I link the new card that I just got from you guys? | {
"text": "How do I link the new card that I just got from you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973082542419434
},
{
"label": "POSITIVE",
"score": 0.0026917217765003443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app? | {
"text": "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.99949049949646
},
{
"label": "POSITIVE",
"score": 0.0005094980588182807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why am I seeing a fee for transferring money? | {
"text": "Why am I seeing a fee for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998955488204956
},
{
"label": "POSITIVE",
"score": 0.0010445322841405869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I am not happy with your service and request that my account be terminated! | {
"text": "I am not happy with your service and request that my account be terminated!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997057318687439
},
{
"label": "POSITIVE",
"score": 0.00029420331702567637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
wheres my money receipt | {
"text": "wheres my money receipt"
} | [
{
"label": "NEGATIVE",
"score": 0.9955098628997803
},
{
"label": "POSITIVE",
"score": 0.0044902004301548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I deposited a cheque a week ago but have yet to receive the cash. | {
"text": "I deposited a cheque a week ago but have yet to receive the cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9982219338417053
},
{
"label": "POSITIVE",
"score": 0.001778008765541017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I need some help linking my new card. | {
"text": "I need some help linking my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992101192474365
},
{
"label": "POSITIVE",
"score": 0.0007898260955698788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How long do bank transfers usually take? | {
"text": "How long do bank transfers usually take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982390403747559
},
{
"label": "POSITIVE",
"score": 0.001760905492119491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the most amount of disposable cards allowable? | {
"text": "What is the most amount of disposable cards allowable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986690282821655
},
{
"label": "POSITIVE",
"score": 0.0013310112990438938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help. | {
"text": "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9985913634300232
},
{
"label": "POSITIVE",
"score": 0.001408567070029676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What ATMs can I use my card? | {
"text": "What ATMs can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968359470367432
},
{
"label": "POSITIVE",
"score": 0.0031640822999179363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue? | {
"text": "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989621639251709
},
{
"label": "POSITIVE",
"score": 0.0010378080187365413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My payment has been declined several times. Can you help me? | {
"text": "My payment has been declined several times. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435851264744997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Please tell me why I was charged additionally when I used the card. | {
"text": "Please tell me why I was charged additionally when I used the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9937323927879333
},
{
"label": "POSITIVE",
"score": 0.006267564371228218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why was I not able to complete my transfer? | {
"text": "Why was I not able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996637105941772
},
{
"label": "POSITIVE",
"score": 0.00033628690289333463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I can't seem to be able to use my card | {
"text": "I can't seem to be able to use my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996834993362427
},
{
"label": "POSITIVE",
"score": 0.0003165663802064955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Help me! I don't know what my password is. | {
"text": "Help me! I don't know what my password is."
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.00045486431918106973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
when will my transfer clear | {
"text": "when will my transfer clear"
} | [
{
"label": "NEGATIVE",
"score": 0.9671758413314819
},
{
"label": "POSITIVE",
"score": 0.03282421827316284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How do I withdraw money? | {
"text": "How do I withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985130429267883
},
{
"label": "POSITIVE",
"score": 0.001486953697167337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I got a strange cash withdrawal in my statement | {
"text": "I got a strange cash withdrawal in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9951377511024475
},
{
"label": "POSITIVE",
"score": 0.0048622856847941875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I order another card? | {
"text": "How do I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998257577419281
},
{
"label": "POSITIVE",
"score": 0.0017424420220777392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What is the length of time for one of these items to come to the U.S? | {
"text": "What is the length of time for one of these items to come to the U.S?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980379939079285
},
{
"label": "POSITIVE",
"score": 0.0019620575476437807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay. | {
"text": "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.000535589293576777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Is there a fee for exchanging currency? | {
"text": "Is there a fee for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982540011405945
},
{
"label": "POSITIVE",
"score": 0.0017460345989093184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I authenticate my top-up? | {
"text": "How do I authenticate my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.998381495475769
},
{
"label": "POSITIVE",
"score": 0.001618542824871838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I just deposited cash to my account and can't find it! | {
"text": "I just deposited cash to my account and can't find it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996721744537354
},
{
"label": "POSITIVE",
"score": 0.00032783328788354993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is a physical card also available | {
"text": "Is a physical card also available"
} | [
{
"label": "NEGATIVE",
"score": 0.015435910783708096
},
{
"label": "POSITIVE",
"score": 0.9845640659332275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My card expires soon | {
"text": "My card expires soon"
} | [
{
"label": "NEGATIVE",
"score": 0.17570897936820984
},
{
"label": "POSITIVE",
"score": 0.8242910504341125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
When will it get delivered? | {
"text": "When will it get delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981631636619568
},
{
"label": "POSITIVE",
"score": 0.0018368317978456616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I am trying to revert a transcation I did this morning | {
"text": "I am trying to revert a transcation I did this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9975525736808777
},
{
"label": "POSITIVE",
"score": 0.00244746170938015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why is a transfer I did recently still processing? | {
"text": "Why is a transfer I did recently still processing?"
} | [
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.00175249925814569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you tell me why I wasn't able to complete my transfer? | {
"text": "Can you tell me why I wasn't able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.0004024790832772851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My Google pay top up isn't working. | {
"text": "My Google pay top up isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997803568840027
},
{
"label": "POSITIVE",
"score": 0.00021971150999888778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How do I go about ordering another card? | {
"text": "How do I go about ordering another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983262419700623
},
{
"label": "POSITIVE",
"score": 0.0016737075056880713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How soon will my balance be updated to reflect my transfer? | {
"text": "How soon will my balance be updated to reflect my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990615248680115
},
{
"label": "POSITIVE",
"score": 0.0009384378208778799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Are there downsides to using a disposable virtual cards? | {
"text": "Are there downsides to using a disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995028972625732
},
{
"label": "POSITIVE",
"score": 0.0004970933659933507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My card payment was cancelled it seems. | {
"text": "My card payment was cancelled it seems."
} | [
{
"label": "NEGATIVE",
"score": 0.9996349811553955
},
{
"label": "POSITIVE",
"score": 0.0003650235594250262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I didn't make these transactions. Is someone else using my card? | {
"text": "I didn't make these transactions. Is someone else using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990547299385071
},
{
"label": "POSITIVE",
"score": 0.0009452533558942378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Guide me on how to unblock my PIN | {
"text": "Guide me on how to unblock my PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.004612540360540152
},
{
"label": "POSITIVE",
"score": 0.9953874945640564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I could not transfer funds to a beneficiary; is there a problem with your software? | {
"text": "I could not transfer funds to a beneficiary; is there a problem with your software?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375363398343325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Is the PIN sent in another message? | {
"text": "Is the PIN sent in another message?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987350106239319
},
{
"label": "POSITIVE",
"score": 0.001265022554434836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What's the earliest time to receive my card? | {
"text": "What's the earliest time to receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9657217860221863
},
{
"label": "POSITIVE",
"score": 0.03427824005484581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I have a payment that I didn't make. | {
"text": "I have a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.8282473087310791
},
{
"label": "POSITIVE",
"score": 0.1717527210712433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I exchange currencies with this | {
"text": "How do I exchange currencies with this"
} | [
{
"label": "NEGATIVE",
"score": 0.36730074882507324
},
{
"label": "POSITIVE",
"score": 0.6326993107795715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I think the bank made a mistake on the exchange rates | {
"text": "I think the bank made a mistake on the exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.9997603297233582
},
{
"label": "POSITIVE",
"score": 0.0002397316857241094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I think my top up is still pending? | {
"text": "I think my top up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918965697288513
},
{
"label": "POSITIVE",
"score": 0.00810348242521286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
what are the reasons why you would not be able to process a payment | {
"text": "what are the reasons why you would not be able to process a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9993066787719727
},
{
"label": "POSITIVE",
"score": 0.0006932620890438557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Is there a way yo change my PIN? | {
"text": "Is there a way yo change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993038177490234
},
{
"label": "POSITIVE",
"score": 0.000696231028996408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Where can I find out how to transfer money into my account. | {
"text": "Where can I find out how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142375688999891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Fix my top up | {
"text": "Fix my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.8349663615226746
},
{
"label": "POSITIVE",
"score": 0.16503368318080902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Isn't my top-up supposed to mean its complete? | {
"text": "Isn't my top-up supposed to mean its complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.994502067565918
},
{
"label": "POSITIVE",
"score": 0.005497923586517572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I've transferred money into my account but the balance is the same | {
"text": "I've transferred money into my account but the balance is the same"
} | [
{
"label": "NEGATIVE",
"score": 0.991801917552948
},
{
"label": "POSITIVE",
"score": 0.008198139257729053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I must make several disposable cards every day. | {
"text": "I must make several disposable cards every day."
} | [
{
"label": "NEGATIVE",
"score": 0.9993504881858826
},
{
"label": "POSITIVE",
"score": 0.0006494662957265973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times. | {
"text": "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times."
} | [
{
"label": "NEGATIVE",
"score": 0.9997630715370178
},
{
"label": "POSITIVE",
"score": 0.00023689598310738802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why couldn't I make a withdrawal from the ATM? | {
"text": "Why couldn't I make a withdrawal from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984630346298218
},
{
"label": "POSITIVE",
"score": 0.0015369376633316278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How can I get a Visa and Mastercard? | {
"text": "How can I get a Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988304972648621
},
{
"label": "POSITIVE",
"score": 0.0011695291614159942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I am having issues using contactless payments, could my card be damaged? | {
"text": "I am having issues using contactless payments, could my card be damaged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617597477510571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction? | {
"text": "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965890645980835
},
{
"label": "POSITIVE",
"score": 0.003410993842408061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge? | {
"text": "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992595314979553
},
{
"label": "POSITIVE",
"score": 0.0007404300849884748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card? | {
"text": "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984585046768188
},
{
"label": "POSITIVE",
"score": 0.0015414481749758124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Where can I find out where my funds came from? | {
"text": "Where can I find out where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995007514953613
},
{
"label": "POSITIVE",
"score": 0.0004992116009816527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why haven't I gotten my payment yet? | {
"text": "Why haven't I gotten my payment yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991763234138489
},
{
"label": "POSITIVE",
"score": 0.0008236336871050298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How long does it take for my payment to process? | {
"text": "How long does it take for my payment to process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985254406929016
},
{
"label": "POSITIVE",
"score": 0.0014746084343641996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Help me use American Express to add money to the account. | {
"text": "Help me use American Express to add money to the account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992861151695251
},
{
"label": "POSITIVE",
"score": 0.0007139014778658748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How much is a physical card? | {
"text": "How much is a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966422319412231
},
{
"label": "POSITIVE",
"score": 0.00335780531167984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I would like to exchange currency What types are there? | {
"text": "I would like to exchange currency What types are there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909640550613403
},
{
"label": "POSITIVE",
"score": 0.009035910479724407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How long does it take for a purchase to go from pending to authorised? | {
"text": "How long does it take for a purchase to go from pending to authorised?"
} | [
{
"label": "NEGATIVE",
"score": 0.999032735824585
},
{
"label": "POSITIVE",
"score": 0.0009672513115219772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Please list what fiat currencies are supported for both holding and exchanging. | {
"text": "Please list what fiat currencies are supported for both holding and exchanging."
} | [
{
"label": "NEGATIVE",
"score": 0.8713433742523193
},
{
"label": "POSITIVE",
"score": 0.12865667045116425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I checked my statement and saw a charge of one pound, where is this charge coming from? | {
"text": "I checked my statement and saw a charge of one pound, where is this charge coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984148740768433
},
{
"label": "POSITIVE",
"score": 0.0015851574717089534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Has my top-up been cancelled? | {
"text": "Has my top-up been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995142221450806
},
{
"label": "POSITIVE",
"score": 0.00048577034613117576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I used my card top-up but all of the money is missing. | {
"text": "I used my card top-up but all of the money is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996644258499146
},
{
"label": "POSITIVE",
"score": 0.00033561911550350487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I transfer my salary if its in GBP? | {
"text": "Can I transfer my salary if its in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988951086997986
},
{
"label": "POSITIVE",
"score": 0.0011049797758460045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
This card payment isn't is recognition. | {
"text": "This card payment isn't is recognition."
} | [
{
"label": "NEGATIVE",
"score": 0.9989365935325623
},
{
"label": "POSITIVE",
"score": 0.0010633557103574276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Are there any extras for exchanging currency? | {
"text": "Are there any extras for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.999135434627533
},
{
"label": "POSITIVE",
"score": 0.0008646127535030246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I am still waiting for a money transfer to process. | {
"text": "I am still waiting for a money transfer to process."
} | [
{
"label": "NEGATIVE",
"score": 0.9994696974754333
},
{
"label": "POSITIVE",
"score": 0.000530350545886904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209987914189696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I checked my account today and saw that I was charged an extra pound that I did not spend. | {
"text": "I checked my account today and saw that I was charged an extra pound that I did not spend."
} | [
{
"label": "NEGATIVE",
"score": 0.9934431314468384
},
{
"label": "POSITIVE",
"score": 0.006556862033903599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
please help me with this transfer, for some reason i can't transfer to a cryptocurency account | {
"text": "please help me with this transfer, for some reason i can't transfer to a cryptocurency account"
} | [
{
"label": "NEGATIVE",
"score": 0.9962691068649292
},
{
"label": "POSITIVE",
"score": 0.0037309068720787764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I'm still waiting for a money transfer to show. | {
"text": "I'm still waiting for a money transfer to show."
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006165974191389978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What should I do if I think that someone might be using me card? | {
"text": "What should I do if I think that someone might be using me card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994070529937744
},
{
"label": "POSITIVE",
"score": 0.0005929438630118966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening? | {
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992254972457886
},
{
"label": "POSITIVE",
"score": 0.0007744708564132452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I think I was charged twice, please help! | {
"text": "I think I was charged twice, please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9807588458061218
},
{
"label": "POSITIVE",
"score": 0.019241124391555786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I did not do this payment | {
"text": "I did not do this payment"
} | [
{
"label": "NEGATIVE",
"score": 0.99724942445755
},
{
"label": "POSITIVE",
"score": 0.00275058695115149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Do I have to go somewhere to activate my card? | {
"text": "Do I have to go somewhere to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992921352386475
},
{
"label": "POSITIVE",
"score": 0.000707831815816462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Help! I lost my card! | {
"text": "Help! I lost my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996916055679321
},
{
"label": "POSITIVE",
"score": 0.0003083806950598955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Transfer declined. | {
"text": "Transfer declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9993591904640198
},
{
"label": "POSITIVE",
"score": 0.0006407751352526248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My card isn't letting me purchase something and I wanted to know why. | {
"text": "My card isn't letting me purchase something and I wanted to know why."
} | [
{
"label": "NEGATIVE",
"score": 0.9986497759819031
},
{
"label": "POSITIVE",
"score": 0.001350246137008071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment. | {
"text": "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9992358684539795
},
{
"label": "POSITIVE",
"score": 0.0007640942349098623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I ordered something online a while ago and I haven't gotten it. I would like a refund. | {
"text": "I ordered something online a while ago and I haven't gotten it. I would like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.996910035610199
},
{
"label": "POSITIVE",
"score": 0.003089944599196315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |