text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I have a pending money transfer | {
"text": "I have a pending money transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9925838708877563
},
{
"label": "POSITIVE",
"score": 0.0074161444790661335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra. | {
"text": "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra."
} | [
{
"label": "NEGATIVE",
"score": 0.9956108927726746
},
{
"label": "POSITIVE",
"score": 0.004389143083244562
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How can I receive my salary with a different currency? | {
"text": "How can I receive my salary with a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.0012186121894046664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Can I use google pay for topping -up | {
"text": "Can I use google pay for topping -up"
} | [
{
"label": "NEGATIVE",
"score": 0.9973395466804504
},
{
"label": "POSITIVE",
"score": 0.002660505473613739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How many payments can I make using a virtual card? | {
"text": "How many payments can I make using a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978461265563965
},
{
"label": "POSITIVE",
"score": 0.002153924433514476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Are there any restrictions to where I can use my card? | {
"text": "Are there any restrictions to where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982060194015503
},
{
"label": "POSITIVE",
"score": 0.001793917384929955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How long does transfer from the US take? | {
"text": "How long does transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958531856536865
},
{
"label": "POSITIVE",
"score": 0.004146873950958252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank? | {
"text": "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978942275047302
},
{
"label": "POSITIVE",
"score": 0.002105802297592163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days. | {
"text": "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days."
} | [
{
"label": "NEGATIVE",
"score": 0.9029765725135803
},
{
"label": "POSITIVE",
"score": 0.09702340513467789
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How do I use American express to top up my account? | {
"text": "How do I use American express to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994509816169739
},
{
"label": "POSITIVE",
"score": 0.0005490226903930306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is this app capable of exchanging currencies? | {
"text": "Is this app capable of exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9845971465110779
},
{
"label": "POSITIVE",
"score": 0.015402842313051224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I withdrew some cash and the exchange rate seems to be wrong. | {
"text": "I withdrew some cash and the exchange rate seems to be wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999702513217926
},
{
"label": "POSITIVE",
"score": 0.00029740415629930794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
what currencies can i use to add money to my account | {
"text": "what currencies can i use to add money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9924649000167847
},
{
"label": "POSITIVE",
"score": 0.0075350855477154255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why and I being charged this fee? | {
"text": "Why and I being charged this fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.995545506477356
},
{
"label": "POSITIVE",
"score": 0.004454491194337606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Do you charge a fee for topping up a card? | {
"text": "Do you charge a fee for topping up a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895395636558533
},
{
"label": "POSITIVE",
"score": 0.010460395365953445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Will you charge me for exchanging foreign currencies? | {
"text": "Will you charge me for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943608641624451
},
{
"label": "POSITIVE",
"score": 0.005639204755425453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I was just needing to know why my card got declined | {
"text": "I was just needing to know why my card got declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.0004923057276755571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
you got the exchange rate wrong for my cash withdrawal | {
"text": "you got the exchange rate wrong for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.9994186162948608
},
{
"label": "POSITIVE",
"score": 0.0005813539610244334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why is my refund not visible on my statement? | {
"text": "Why is my refund not visible on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995235204696655
},
{
"label": "POSITIVE",
"score": 0.0004765261255670339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I need help with understanding why my card is not working. | {
"text": "I need help with understanding why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996803998947144
},
{
"label": "POSITIVE",
"score": 0.0003196454781573266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What kind of security protects my money? | {
"text": "What kind of security protects my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944236874580383
},
{
"label": "POSITIVE",
"score": 0.005576383788138628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why can't my ID be verified? | {
"text": "Why can't my ID be verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008581778383813798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
The card payment didn't work | {
"text": "The card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997636675834656
},
{
"label": "POSITIVE",
"score": 0.00023639443679712713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
It's been more than a week since I had a return charged to my card, why hasn't it showed up? | {
"text": "It's been more than a week since I had a return charged to my card, why hasn't it showed up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990938901901245
},
{
"label": "POSITIVE",
"score": 0.0009061020100489259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a limit on how much I can top up? | {
"text": "Is there a limit on how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977127313613892
},
{
"label": "POSITIVE",
"score": 0.0022872318513691425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
If my PIN number is rejected, how do I solve it? | {
"text": "If my PIN number is rejected, how do I solve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993317723274231
},
{
"label": "POSITIVE",
"score": 0.0006681468221358955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete. | {
"text": "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9806226491928101
},
{
"label": "POSITIVE",
"score": 0.019377343356609344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
For a week now, I have tried to use my card and it is still not working. | {
"text": "For a week now, I have tried to use my card and it is still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996927976608276
},
{
"label": "POSITIVE",
"score": 0.0003071770188398659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I want to transfer money into my account | {
"text": "I want to transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9986155033111572
},
{
"label": "POSITIVE",
"score": 0.0013844654895365238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How can I convert currencies? | {
"text": "How can I convert currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988452196121216
},
{
"label": "POSITIVE",
"score": 0.0011548124020919204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account? | {
"text": "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988064765930176
},
{
"label": "POSITIVE",
"score": 0.0011934940703213215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My phone was stolen, what should I do? | {
"text": "My phone was stolen, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992958307266235
},
{
"label": "POSITIVE",
"score": 0.0007041354547254741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How long does it take for a top up to be approved? | {
"text": "How long does it take for a top up to be approved?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989816546440125
},
{
"label": "POSITIVE",
"score": 0.0010183568811044097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I want to top up with my Apple Watch. | {
"text": "I want to top up with my Apple Watch."
} | [
{
"label": "NEGATIVE",
"score": 0.006550327409058809
},
{
"label": "POSITIVE",
"score": 0.9934497475624084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
i have been trying to add money with apple pay but it wont work, why? | {
"text": "i have been trying to add money with apple pay but it wont work, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9036670923233032
},
{
"label": "POSITIVE",
"score": 0.0963328406214714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How do I top up using my card? | {
"text": "How do I top up using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935588240623474
},
{
"label": "POSITIVE",
"score": 0.006441165693104267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
how to change name on account | {
"text": "how to change name on account"
} | [
{
"label": "NEGATIVE",
"score": 0.6145297884941101
},
{
"label": "POSITIVE",
"score": 0.38547027111053467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I sent a payment, but the person I sent it to says they don't have it | {
"text": "I sent a payment, but the person I sent it to says they don't have it"
} | [
{
"label": "NEGATIVE",
"score": 0.9994127750396729
},
{
"label": "POSITIVE",
"score": 0.0005872490582987666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I got some cash in the ATM but its still pending | {
"text": "I got some cash in the ATM but its still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9855633974075317
},
{
"label": "POSITIVE",
"score": 0.014436661265790462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
You provide support in what countries? | {
"text": "You provide support in what countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.012649831362068653
},
{
"label": "POSITIVE",
"score": 0.9873501658439636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why can't I get cash out? | {
"text": "Why can't I get cash out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984006285667419
},
{
"label": "POSITIVE",
"score": 0.001599398790858686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I'm waiting for my transaction to complete. | {
"text": "I'm waiting for my transaction to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9979221224784851
},
{
"label": "POSITIVE",
"score": 0.002077864482998848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
A transaction on my card shows as pending. | {
"text": "A transaction on my card shows as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9709444046020508
},
{
"label": "POSITIVE",
"score": 0.029055599123239517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I do if I have exceeded all my PIN tries? | {
"text": "What do I do if I have exceeded all my PIN tries?"
} | [
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.0021537072025239468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My account is blocked because I entered the wrong pin too many times. Help me unblock. | {
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.0002482201380189508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I would like to activate my card what do I need to do? | {
"text": "I would like to activate my card what do I need to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.959105908870697
},
{
"label": "POSITIVE",
"score": 0.040894024074077606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I want to get a Visa and Mastercard, is it possible to get both from you? | {
"text": "I want to get a Visa and Mastercard, is it possible to get both from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933457374572754
},
{
"label": "POSITIVE",
"score": 0.006654303055256605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is getting my identity verified required before I can use my account? | {
"text": "Is getting my identity verified required before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995668530464172
},
{
"label": "POSITIVE",
"score": 0.00043311589979566634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened? | {
"text": "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994545578956604
},
{
"label": "POSITIVE",
"score": 0.0005453894264064729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Help me. My transfer was declined. How could this happen? | {
"text": "Help me. My transfer was declined. How could this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.000471558072604239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
One of my card payments, I don't recognise the name of the merchant. | {
"text": "One of my card payments, I don't recognise the name of the merchant."
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.00033752541639842093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
where do you find your exchange rates? | {
"text": "where do you find your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.998853325843811
},
{
"label": "POSITIVE",
"score": 0.0011466104770079255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
what is the exchange rate when i get cash | {
"text": "what is the exchange rate when i get cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9902136921882629
},
{
"label": "POSITIVE",
"score": 0.009786352515220642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me why I can't make any transactions? | {
"text": "Can you tell me why I can't make any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994441866874695
},
{
"label": "POSITIVE",
"score": 0.0005557847325690091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Who can purchase a disposable virtual card? | {
"text": "Who can purchase a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991289973258972
},
{
"label": "POSITIVE",
"score": 0.0008710257243365049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I'm using the app and I noticed a payment that I didn't make. | {
"text": "I'm using the app and I noticed a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.988575279712677
},
{
"label": "POSITIVE",
"score": 0.011424724012613297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I need to terminate my account. | {
"text": "I need to terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996102452278137
},
{
"label": "POSITIVE",
"score": 0.0003898407449014485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card? | {
"text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985858201980591
},
{
"label": "POSITIVE",
"score": 0.0014141672290861607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I check my recent refund in my statement? | {
"text": "Can I check my recent refund in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968061447143555
},
{
"label": "POSITIVE",
"score": 0.0031938962638378143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why would my card payment be reverted? | {
"text": "Why would my card payment be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983287453651428
},
{
"label": "POSITIVE",
"score": 0.0016712179640308022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I just had a wedding and I want to take my spouses name. | {
"text": "I just had a wedding and I want to take my spouses name."
} | [
{
"label": "NEGATIVE",
"score": 0.0021851398050785065
},
{
"label": "POSITIVE",
"score": 0.9978148937225342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
why would a merchant refuse a payment | {
"text": "why would a merchant refuse a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9983025789260864
},
{
"label": "POSITIVE",
"score": 0.001697450876235962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Is there a fee when I add money to my international card? | {
"text": "Is there a fee when I add money to my international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977670907974243
},
{
"label": "POSITIVE",
"score": 0.00223288731649518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why hasn't the money I transferred into my account shown up yet? | {
"text": "Why hasn't the money I transferred into my account shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992753863334656
},
{
"label": "POSITIVE",
"score": 0.0007245736196637154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
there is money in my account that i didnt put there | {
"text": "there is money in my account that i didnt put there"
} | [
{
"label": "NEGATIVE",
"score": 0.995552122592926
},
{
"label": "POSITIVE",
"score": 0.00444779871031642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I have not seen any changes in my account balance(s) after making a transfer. | {
"text": "I have not seen any changes in my account balance(s) after making a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9979877471923828
},
{
"label": "POSITIVE",
"score": 0.002012301702052355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I was supposed to get a refund but it is not showing up on my card | {
"text": "I was supposed to get a refund but it is not showing up on my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.00039500166894868016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I have been charged an extra fee when buying from your store. Why is this? | {
"text": "I have been charged an extra fee when buying from your store. Why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981712102890015
},
{
"label": "POSITIVE",
"score": 0.0018288219580426812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
There is a withdrawal in my account I didn't make. | {
"text": "There is a withdrawal in my account I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9994487166404724
},
{
"label": "POSITIVE",
"score": 0.000551300123333931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
When I use my card, it says decline? | {
"text": "When I use my card, it says decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994069337844849
},
{
"label": "POSITIVE",
"score": 0.0005930396728217602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How do I change my details? | {
"text": "How do I change my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992930889129639
},
{
"label": "POSITIVE",
"score": 0.0007069015991874039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I only made one transaction at this place, but it's appearing multiple times. | {
"text": "I only made one transaction at this place, but it's appearing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.988038182258606
},
{
"label": "POSITIVE",
"score": 0.011961801908910275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why was my transfer request decline? | {
"text": "Why was my transfer request decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.999243974685669
},
{
"label": "POSITIVE",
"score": 0.0007560242665931582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I cannot remember my passcode, is there a way to retrieve it? | {
"text": "I cannot remember my passcode, is there a way to retrieve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994563460350037
},
{
"label": "POSITIVE",
"score": 0.0005437114159576595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How do I exchange USD to GBP? | {
"text": "How do I exchange USD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.998418927192688
},
{
"label": "POSITIVE",
"score": 0.0015811191406100988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My card won't work right now. | {
"text": "My card won't work right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.000510198122356087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What are the guidelines for the disposable cards? | {
"text": "What are the guidelines for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989903569221497
},
{
"label": "POSITIVE",
"score": 0.0010096932528540492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong? | {
"text": "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.00040256738429889083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Where do I go to add a new card? | {
"text": "Where do I go to add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979217648506165
},
{
"label": "POSITIVE",
"score": 0.002078314544633031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What steps do I take to unblock my PIN? | {
"text": "What steps do I take to unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.002046717330813408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Where can I modify my details? | {
"text": "Where can I modify my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.0004310958902351558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My payment was put back, I think. | {
"text": "My payment was put back, I think."
} | [
{
"label": "NEGATIVE",
"score": 0.9963592886924744
},
{
"label": "POSITIVE",
"score": 0.0036406763829290867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I require verification for my source of funds. | {
"text": "I require verification for my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9959134459495544
},
{
"label": "POSITIVE",
"score": 0.004086514934897423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before. | {
"text": "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before."
} | [
{
"label": "NEGATIVE",
"score": 0.9883221983909607
},
{
"label": "POSITIVE",
"score": 0.011677771806716919
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can you send me the actual card? | {
"text": "Can you send me the actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938924312591553
},
{
"label": "POSITIVE",
"score": 0.006107572000473738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can I request a card? | {
"text": "Can I request a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940186738967896
},
{
"label": "POSITIVE",
"score": 0.005981279071420431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can you please tell me how long it takes for the transfer to be available. | {
"text": "Can you please tell me how long it takes for the transfer to be available."
} | [
{
"label": "NEGATIVE",
"score": 0.9987040758132935
},
{
"label": "POSITIVE",
"score": 0.0012959568994119763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I travel a lot, can I get a bulk currency exchange discount? | {
"text": "I travel a lot, can I get a bulk currency exchange discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941418766975403
},
{
"label": "POSITIVE",
"score": 0.005858077667653561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
should i contact customer support if i can't edit details | {
"text": "should i contact customer support if i can't edit details"
} | [
{
"label": "NEGATIVE",
"score": 0.995859682559967
},
{
"label": "POSITIVE",
"score": 0.004140363074839115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes? | {
"text": "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995984435081482
},
{
"label": "POSITIVE",
"score": 0.00040158152114599943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Transfer could not be completed due to being declined. | {
"text": "Transfer could not be completed due to being declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9992194175720215
},
{
"label": "POSITIVE",
"score": 0.0007805426139384508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying. | {
"text": "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying."
} | [
{
"label": "NEGATIVE",
"score": 0.006807479541748762
},
{
"label": "POSITIVE",
"score": 0.9931924939155579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I need to know what foreign exchange rate I can get. | {
"text": "I need to know what foreign exchange rate I can get."
} | [
{
"label": "NEGATIVE",
"score": 0.998948872089386
},
{
"label": "POSITIVE",
"score": 0.0010511906584724784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How to modify my details. | {
"text": "How to modify my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9908525347709656
},
{
"label": "POSITIVE",
"score": 0.009147419594228268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Where do I find a virtual card? | {
"text": "Where do I find a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989557266235352
},
{
"label": "POSITIVE",
"score": 0.0010442775674164295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I'm cancelling this charge. I still have not received what I bought from these people a while ago. | {
"text": "I'm cancelling this charge. I still have not received what I bought from these people a while ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9996304512023926
},
{
"label": "POSITIVE",
"score": 0.0003695019113365561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
If i want to change my pin number can I directly from an ATM? | {
"text": "If i want to change my pin number can I directly from an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990361928939819
},
{
"label": "POSITIVE",
"score": 0.000963853148277849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can I change my PIN without being physically present? | {
"text": "Can I change my PIN without being physically present?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974358677864075
},
{
"label": "POSITIVE",
"score": 0.0025641540996730328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me? | {
"text": "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9163234829902649
},
{
"label": "POSITIVE",
"score": 0.08367650955915451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow. | {
"text": "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.999118983745575
},
{
"label": "POSITIVE",
"score": 0.0008809754508547485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |