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@USAirways it shouldn't take longer to get to the gate than the flight itself takes.... 59 minutes flying time - 47 minutes on runway so far
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@USAirways thanks! Any idea when it will be resolved? I'd like to purchase my ticket!
1
@AmericanAir been trying to speak to agent for 24hrs about my Cancelled Flightled flight but reps always busy. how do I get ahold of you?
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@JetBlue just DMed. thanks so much for addressing this so quickly.
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@JetBlue Haha. I figured that. I was meaning there's no return flights out of Charlotte. It's like N/A for a week plus
1
@united Just sent a DM. Thank you for the acknowledgment.
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@AmericanAir @loganex except if you call now you'll get the same message. Trust me, I've tried.
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@USAirways I just think if I am staying w your airline & rescheduling a flight I shouldn't absorb a fee that is the cost of 1/2 my flight
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@SouthwestAir nothing express about your express bag drop at Phoenix Sky Harbor
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@AmericanAir 6 hours to get backs back after being sat on a plane for 4 hours to have flight Cancelled Flightled with only one small drink
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@USAirways Still on hold. 1 hour and 45 minutes and counting. Platinum? Who cares? Problems checking in? Who cares?
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@AmericanAir thank you for doing the best you could to get me rebooked. Agent on phone & addtl resolution on DM was very much appreciated.
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@SouthwestAir I know where that is! Alas I live far, far away now. #Books
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@united Are your earnings so low that checkin people have to also be on Tarmac loading bags? JAN
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@united counter agents at RDU deserve a medal. #thankyou
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@USAirways Y'all need to get it together
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@JetBlue Thanks so much for talking to me! The article about #Twitter chats came out great! http://t.co/rKorHvR9z1 #contentmarketing
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@jetblue any idea what caused the delay on flight 1316 FLL > Jax ?
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@united Home is Calgary can you get us there without the added expense of accommodations and meals.
1
@JetBlue we got our luggage after waiting 40 mins and went home right after. Not very family and ADA friendly waiting that long w no chairs.
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@united error message said couldn't process request at the last step after seat selection on each leg. Agent was unaware of an (1 of 2)
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@united was never given one
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@united I did not, my mind was on getting to the next flight.
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@JetBlue No not yet. I will notify them. I'm new at this! 😊
1
@AmericanAir Flight AA1691 LAX to LAS closes too early and gate agents give us hassles #PatheticCX
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@AmericanAir @Rizzilient I booked tickets using miles and need to change the dates. Have been trying to get to an advantage rep 4 two days
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@SouthwestAir I was just sitting here talking at a tech conference about how awesome you guys are and this rolled across. Luv you guys! #LOL
2
@USAirways delays due to refueling are out of your control? If that's true I never want to fly US Airways again
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@united Are the current on board food menus available anywhere online?
1
@SouthwestAir thanks for adding passbook ability! Hopefully we can do group passbook tickets in the future somehow.
2
@JetBlue well mine sure aren't anything to write home about!
1
@SouthwestAir Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon
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@USAirways how can I make a purchase, you take the money but I don't have a reservation...Explain
0
@VirginAmerica Can you give me Silver Status for 12 months?
1
@SouthwestAir yeah they told me it would be on the next flight. I drove down and it wasnt. I just drove down for a second time and they were
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@USAirways Flt 4609 landed over half an hour ago. Not a single bag yet on the baggage claim. Hate you so much right now.
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@AmericanAir thanks
2
@united Pls post video of belligerent jerk ranting at SFO (1230) that's he's going to sue you for making him check his 3rd bag. He's a hoot!
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@USAirways Everyone is sorry. Don't have what I need for meeting tomorrow. 140 charac. isn't nearly enough to highlight your shortcomings
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@AmericanAir is the new 9:45 time confirmed or it may get Cancelled Flightled? Traveling with kids, need to be certain. Thx
1
@AmericanAir I am trying to add my tsa pre check number to my reservation online and don't see an option to do that..?? #nosecuritylines
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@SouthwestAir aww thanks!! Other than that, love it!
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@united Kewl. Will also let them know the overhead bin over my row was "Inop". I love a good abbreve.
1
@AmericanAir spoke too soon. 30 min Late Flightr still waiting for bags to load. Some sympathy would be appreciated at the very least.
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@united the wait time for a baggage question is 60 minutes that's crazy is there a limit to the amount of bags I can bring internationally
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@united I'm flying UA but *G with A3
1
@JetBlue full the six of us had to leave flight. And now have to wait a whole day to get a flight and my kids will miss school.
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@USAirways If you believe in keeping your customers happy, especially after a mistake was made on your part...
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@AmericanAir @united and a complete lack of faith in your companies. It's really a shame that you think telling me "it's been a challenging"
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@united It was last night's 1235/ORD-LGA.
1
@AmericanAir How clueless is AA. Been waiting to hear for 2.5 weeks about a refund from a Cancelled Flightled flight & been on hold now for 1hr 49min
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@SouthwestAir hire more customer service agents. And hour and a half is too long to hold
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@AmericanAir i do not want to stay overnight at this airport! I have been here since 11 am this morning!
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@AmericanAir Super Spring Tides and “Tide of The Century” Drawing tourists to French and U.K coasts: http://t.co/gXdqORtsS0
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@AmericanAir Really?They closed the gate at 10:30 instead of40.I got there at 10:39. If u wudda put in my ktn like I asked, I wudda made it.
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@USAirways Said only way to get on plane about to leave that would make my connection was a $75 fee. Instead of earlier, I am now Late Flightr!
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@USAirways my option is to use twitter. Most of the people working for u have no clue what they do. they tell you to go to A4 but its b16
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@USAirways can I get a free mimosa to compensate my flight delay (yet again) thx
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@USAirways yes - tells me the only way to mod plans is to call the 4322 number.
1
@USAirways I open the credit card and earn 44,000+ miles, and you wont' credit the miles to my account to restore the forfeited miles
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@united Stressed and rude agents. Overwhelmed by delyd flight LAS-DEN 1657. Yelling at several people. Not pretty. This is #friendlyskies??
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@SouthwestAir yes, thank you. Just sent DM.
1
Thx! Stand by! “@united: @rajuchinthala I know it's frustrating and I do appreciate your patience while we try to get you on your way. ^JH”
1
@USAirways You will be hearing a lot more from me instead of your feedback when I get back home.
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@united finally got through and they were very helpful. Appreciate it!
2
@AmericanAir @ti2469 oh shiz i'm only 40 minutes into my wait after the first 3 hour barrier ...unbelievable
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@USAirways will never travel with you again. This is insanity. storms are inevitable but making us hold to just add a lap child #badservice
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@united thanks for the link, now finally arrived in Brussels, 9 h after schedule...
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@AmericanAir Got it worked out. Had to postpone my trip and pay extra though. :/ Not easy for a poor graduate student.
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@AmericanAir @USAirways #Boo! Wack ass terminal 6 @flyLAXairport. No food. No lounge. No Bueno!! Never again!!!
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@USAirways I forgot my password and I don't know if my username is correct, and i want to use my miles, what i have to do??
1
@united ok. To top things off, you've lost my luggage. Could you get ANY worse??? #UnitedAirlines
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😂😂 RT @JetBlue: Our fleet's on fleek. http://t.co/rinzYSK6kI
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@USAirways need seat assignments for one leg of family's return flight - can you please help via Twitter PM?
1
@AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr
1
@united I'd hardly call going from 10,000 miles to 1,000+ miles a ticket cutting edge. About 1/10 the perk?
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@united As a Million Miler I've been delayed plenty. NEVER in the amateurish way@SilverAirwsys does it. I'd be embarrassed to be affiliated.
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@SouthwestAir #stepup #makeitright re you best? Or just money hungry? #wewillsee
1
@united nice your app says US 4972 delayed by weather. Pilot says waiting on fuel. One in ur control, one not
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@united WTF!?!? Delay after delay. 15 hours YVR to SAN? Unacceptable. Flight Crew Availability is to blame? NEVER AGAIN with @united
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@AmericanAir It's not what happens to us that matters...It's our response that matters. Way to drop the ball AA.
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@united #flightdelay on an early craft arrival because pilot is stuck in traffic #fail #nocustomerservice #nocompensation
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@JetBlue Is there an issue with your website and logging on? (App too?) I know I am entering info correctly but cannot sign in! :(
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@JetBlue is giving us free movies because apparently the dunkin donuts coffee is a safety hazard. #thingsyoucantmakeup #switch2SBux?
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@united Thanks for taking care of that MR!! Happy customer.
2
@AmericanAir I've been trying to change a Thursday flight and there's a ridiculous wait time on the phone, and your website isn't helping
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@AmericanAir @Slacksoft_uk I saw an American 767 in old colours at @HeathrowAirport on Saturday! Was surprised to see!
1
@SouthwestAir thx for smooth landing today @fly2midway, we applauded! Now what can u do abt the weather? #takemeback http://t.co/OQZ7Wc4lLA
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@AmericanAir that's quite an impressive list of fees!
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@AmericanAir hi when will your next set of flights be out for next year from Dublin???
1
@SouthwestAir What does this even mean? I'm taking about letting elite customers who paid for a seat fill a seat that will go empty anyway.
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@united the person is currently bettween gates 71A and 73 in LAX
1
@united What does DM the confirmation @ mean???
1
@united no they did not want to deliver at my house. Had to go to sombrons else house
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@united @luke_mcintosh68 nah you wouldn't
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@USAirways woohoo! He still has 1 more flight but so happy to hear they're in the air, just about cried! (Must be the preggo hormones!) thx!
2
@USAirways and now that flight pushed back to 2:35pm departure.
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@USairways E190 lands without nose gear in Houston - @Flightglobal http://t.co/Yf9NhMwyFF
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@united Flight has been delayed for another hour so only have 24 mins to transit at LAX... Extremely unlikely I will make it!
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@USAirways Thanks. No DC yet, I see. I will keep that link and check back. Appreciate it!
2