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@SouthwestAir Officially a customer support game of wills... 2hr30 on hold... Who's the loser here? Oh yeah, that's me.
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@united No wonder the cabin is filthy. #badservice
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@southwestair #fattuesday Great job celebrating #mardigras today at Atlanta Airport. Another reason I'm nuts for you! http://t.co/8WBzOrRn3C
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@AmericanAir Why offer automated call back option when agent is available only to call me & have me sit on hold? At 12:30am. #onholdfordays
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@united got it, look forward to hearing from you soon
1
@AmericanAir I tried several times to select seats. The only ones ever available would've cost me $30 extra per seat.
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@united found the flight on @airfarewatchdog
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@united here I was thinking how I could say so many nice things after getting upgraded, but then you delayed my flight... It's ok!
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@United why can't you have an English/Spanish rep call me so we can locate my bag and resolve this issue?
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@JetBlue Even 5 years after the earthquake...Haiti still needs helps in rebuilding #flyingitforward
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@USAirways I'm on vacation, This is the LAST thing I want to be doing. Is anyone even answering the phone?
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@USAirways When I check online it states status closed. What does this mean? As I have yet been able to reach a live person...
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@USAirways US airways csr at Phoenix airport fixed the problem
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@USAirways I guess they only respond to compliments. Sorry, can't think@of even ONE.
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@AmericanAir yeah and what are they gunna? Nothing your whole organization is a joke
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@JetBlue Promo Watch Phone $33 at Amazon check http://t.co/leNaOwFyvU
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@AmericanAir Late Flight again geez flt2417 #Late Flight #delays #typical
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@united Just got demoted from Gold cuz my hubby got 100% of the PQD, tho there were enuf $ spent for 4 Golds.#spousal.discrimination/angry.
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@USAirways My email gets me a canned response that it takes 10 days for mileage to get credited --- It's been three months and my miles
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@united she has crossed 4 prior times with other carriers and no issue. Karen was rude, untrained and unhelpful I also spoke
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@SouthwestAir horrible experience, passenger of size was 1/3 in my seat, offered $50 voucher for this by Christine C http://t.co/1xzrK66wVQ
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@united i have talked to them...on standby for tomorrow but it doesn't look good. May have to stay here till Friday & that's not guaranteed
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@united just because you are a monopoly in @flySFO doesn't mean you treat your frequent fliers like crap.
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@VirginAmerica Your planes are really pretty. Just thought u should know that. :)
2
@USAirways WTF is going on with the 1:30 from DC to BOS? Twice we go back back to the gate after leaving for the runway? Total BS.
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Thanks @JetBlue. Next up we will see how the slog from JFK to the city goes!
2
@USAirways still on hold...1 hr 27 mins....thank god for chairman status. status match @Delta?
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@SouthwestAir how do I get my companion pass?
1
@AmericanAir is there not an email address I can send my issue to? you guys screwed up and rebooked my flight to the wrong day! please help
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@united would love help getting there today. In #EWR now. Will take any airline and connections. Thx
2
@VirginAmerica I was so looking forward to my first flight with you today but it was Cancelled Flightled along with the subsequent one ...
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@SouthwestAir I DMed you :)
1
@AmericanAir maybe you should stop tweeting and start calling. Or make it available for people to wait on-hold instead of hanging up on us.
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@united @SCVPools Please call me at 310-795-2210.
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@SouthwestAir a nice trip back home after a looong vaca 馃槉馃尨 http://t.co/9TRvfnCedL
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@AmericanAir thank you for NOT Cancelled Flighting all flights and putting my husbands life in danger driving in this weather. #safetyfirst
2
@AmericanAir well done, you have taken the fun out of air travel @PHLAirport
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@USAirways I will send an email with details Late Flightr. Thank you for responding.
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@USAirways made it! Just! Huge relief - thanks for your help!
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@USAirways only happened because u couldn't get us home the next day. #flydelta #flysouthwest #flyjetblue #theyareallbetter #stillnobags
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@united Been sitting on flight 435 for an hour after landing in Newark. First no gate, then no jetway operator. Seriously!?
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@USAirways why won't you help me get my luggage back? I'm a teen trying to change the world in DC #Flight5182 #usairways
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@USAirways bumping people off a flight ten minutes before takeoff because the flight is overbooked #fail
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@JetBlue shocker my flight delayed an hour. Thanks for reminding me why I switched to delta.
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@AmericanAir I hope you like the photo :) http://t.co/p7fSLuxEGW
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鈥淍JetBlue: Our fleet's on fleek. http://t.co/H11jglw74L鈥漚yyy 馃槑
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@AmericanAir Cool, a canned response. Nah, I think I'll keep tweeting at everyone who mentions AA on Twitter. You could DM me, though.
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@SouthwestAir having trouble with Wifi. No matter what I get redirected back to getconnected page even though it says I'm connected.
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@JetBlue once again my flight is delayed. I hope I dont miss my connecting. Please don't fuck me... I have a girlfriend -_-
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@JetBlue That's pretty nice. Are flight credits automatically given after the flight? I also wish there were a lounge I could sleep in.
1
@JetBlue yes, they said the runway isn't ready and they're waiting for port authority to remove the snow and they are no where in sight.
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@SouthwestAir not sure why we are still here in Dallas. Plane has been at gate for 30 min. No update at all. Flight 1140, poor service.
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@USAirways There is nothing on my USAir CC at this point, but the email stated I would be charged. Thanks for the reply.
1
@USAirways doesn't let u do stand by on flight due to checked bag causing u to get in 5 hours Late Flightr only to get to PHL & bag didn't make it
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@AmericanAir FINALLY called me back... BUT HASN'T SPOKEN TO ME. Like the worst prank call EVER!!
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@SouthwestAir : This is the second time in a row I haven't received text updates about flight time change. Don't offer if you won't use it
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@VirginAmerica Flight from BOS > LAS tomorrow was Cancelled Flightled. No notification; wait times are 1+ hour. Will you rebook on another airline?
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@USAirways - 53 minutes on hold for a reservation?
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@AmericanAir received an email requesting I call about a res. but I keep getting kicked off of your phone system. Help?
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@AmericanAir is the 24/7 phone line open? On hold for over 2 hours now. Your check-in agents cannot help at the airport itself. Please help.
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@JetBlue its a wonderful thing!
2
@AmericanAir I understand. But why is this the only flight of the day not going out? Twice?! I'm now out of extra meds and diapers for baby.
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@united flight was Cancelled Flightled due to mechanical issues but when I ask for cab fare they say it was weather and can't help me
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@united why does it cost $547 to change the city of origin when the same flight on http://t.co/8FMZZOltv9 costs $165 #customerservicefail
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@USAirways why let passengers on board when there was an issue? Over an hour & the pilot doesn't know when we'll leave.
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@united well perhaps you could highlight where that is stated. We travel between Canada & USA on United with only Nexus
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@AmericanAir I want the flight I have on hold. I don't want a new flight.
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@USAirways I appreciate the hard work. Still, I gave up after >hour. @dsearls
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@united Doesn't have to be same flight 2 and 2 will work also
1
@JetBlue Yep, still waiting for bags at #JFK. What's the holdup? Looks like we are the only flight that got in at this time..??
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@SouthwestAir DM sent. Thank you.
2
@SouthwestAir So there were 134 early-bird check-ins, because I was told there were no flythroughs? Good flight, otherwise ~
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@JetBlue "Do what you love and you'll never work a day in your life." 馃槉
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@JetBlue @cflanagian she's on to something
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@SouthwestAir lol I already am ! I am a card member as well too lol i enjoy flying with you Guys
2
@AmericanAir If the flight I selected online was what was ticketed I would not be missing my connection. I need help getting to DFW or IAH!!
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@USAirways @hhagerty that's a lie.
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@SouthwestAir de-icing is important!
2
@USAirways after sitting on the runway for 3 hours i had to leave the airport w/o my luggage. Is this ur 1st day??
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@united "most likely" makes it sound like you have no idea, which is not how I want my flights to be. Please use facts thanks.
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@united That made me so mad, but then I called the bag number, and that person was helpful and told me where the bag really was. (2/2)
2
@united ..back for the expensive holiday, he worked all year to pay for, that you RUINED! We want compensation & his original case back!
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@AmericanAir you expect us to spend our hard earn $ to fly and make exceptions when you have extra call volume, however, you never make acpt
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@USAirways the plane crew has been as professional and courteous as the gate agents were flustered.
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@AmericanAir Yes, thank you. Just not how I wanted to start my vacation!
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@SouthwestAir why have you guys jacked up the prices AFTER you said prices were going to be lowered? SMH
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@united Your staff, both on deck and in the cabin on UA768 SFO -> BOS were exceptional today. Please tell them well done :)
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@united DM ed u the request num
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@united not once did #US3645 leave #ORD on time this week #shameful
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@JetBlue thanks. We are ticketed on stand by for flight 1970. I hope we make it out. Fingers crossed
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@USAirways where's my apology?
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@AmericanAir another generic response guys? Cmon. You're terrible. How about an actual helpful person? Not all the rude employees at LAX
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@AmericanAir wow @AmericanAir still screw n stuff up
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@united UA1130 Flight was a nightmare!! From poor customer service,having my confirmed seat given away.... +more issues
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@JetBlue no updates on anything! All we know is there is an issue with the front wheels being locked.
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@JetBlue my flight 475 Cancelled Flighted due to lavatory problems. Can't confirm if they are gonna get a flight from Boston Logan Int
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@AmericanAir Flight Cancelled Flightled, can't go home until tomorrow. I could use dinner and a play, @AmericanAir! It's my first time in NYC.
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@SouthwestAir Sent your way, thanks for the help.
2
@JetBlue absolutely. The missed connection caused us to miss our ferry to Vieques. Get us to Vieques. Also, flight vouchers. #PRBound
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@SouthwestAir yes, please #companionpass
1