text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why was there a fee for paying by card? | {
"text": "Why was there a fee for paying by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999257504940033
},
{
"label": "POSITIVE",
"score": 0.0007424275390803814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why has my payment not transferred? | {
"text": "Why has my payment not transferred?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962565898895264
},
{
"label": "POSITIVE",
"score": 0.003743367735296488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about. | {
"text": "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about."
} | [
{
"label": "NEGATIVE",
"score": 0.9852814078330994
},
{
"label": "POSITIVE",
"score": 0.014718583784997463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why won't the machine accept my card anymore? | {
"text": "Why won't the machine accept my card anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987753033638
},
{
"label": "POSITIVE",
"score": 0.001224711537361145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Please provide me with the restrictions of the disposable cards. | {
"text": "Please provide me with the restrictions of the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825519323348999
},
{
"label": "POSITIVE",
"score": 0.01744800992310047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I have a disposable card but it does not work? | {
"text": "I have a disposable card but it does not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027984415646642447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I need to activate my card. | {
"text": "I need to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978698492050171
},
{
"label": "POSITIVE",
"score": 0.0021301463712006807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I tried to withdraw cash from your ATM but my transaction was cancelled. | {
"text": "I tried to withdraw cash from your ATM but my transaction was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9994669556617737
},
{
"label": "POSITIVE",
"score": 0.0005330670392140746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the exchange rate for EUR? | {
"text": "What is the exchange rate for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952380657196045
},
{
"label": "POSITIVE",
"score": 0.004761931952089071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I have used this account overseas recently. Has there been an increase in fees that I am unaware of? | {
"text": "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?"
} | [
{
"label": "NEGATIVE",
"score": 0.9921402335166931
},
{
"label": "POSITIVE",
"score": 0.007859762758016586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Hello, what is a virtual card and how do I get one? | {
"text": "Hello, what is a virtual card and how do I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929609894752502
},
{
"label": "POSITIVE",
"score": 0.0070389918982982635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
can i see money source? | {
"text": "can i see money source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975329637527466
},
{
"label": "POSITIVE",
"score": 0.002466981764882803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why can I not take out cash? | {
"text": "Why can I not take out cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965795874595642
},
{
"label": "POSITIVE",
"score": 0.0034204244147986174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past. | {
"text": "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past."
} | [
{
"label": "NEGATIVE",
"score": 0.9753088355064392
},
{
"label": "POSITIVE",
"score": 0.024691108614206314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I have been charged a pound for something that appears on my statement | {
"text": "I have been charged a pound for something that appears on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9724423885345459
},
{
"label": "POSITIVE",
"score": 0.0275576114654541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I made a deposit but it is not showing up in my balance. | {
"text": "I made a deposit but it is not showing up in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996273517608643
},
{
"label": "POSITIVE",
"score": 0.00037267839070409536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How can i get a refund for something i just bought? | {
"text": "How can i get a refund for something i just bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.999466598033905
},
{
"label": "POSITIVE",
"score": 0.0005333615117706358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why am I unable to withdraw money even though in the past I've done it just fine? | {
"text": "Why am I unable to withdraw money even though in the past I've done it just fine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936698079109192
},
{
"label": "POSITIVE",
"score": 0.0063301813788712025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me? | {
"text": "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902486205101013
},
{
"label": "POSITIVE",
"score": 0.009751398116350174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is there always a charge when withdrawing money? | {
"text": "Is there always a charge when withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946666955947876
},
{
"label": "POSITIVE",
"score": 0.005333323497325182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can my teenager have an account? | {
"text": "Can my teenager have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968593120574951
},
{
"label": "POSITIVE",
"score": 0.003140687011182308
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How can I obtain a disposable virtual card? | {
"text": "How can I obtain a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994947910308838
},
{
"label": "POSITIVE",
"score": 0.0005052241613157094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I only have a card from the US is that okay? | {
"text": "I only have a card from the US is that okay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969099164009094
},
{
"label": "POSITIVE",
"score": 0.0030900798738002777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I seem to have lost my card. | {
"text": "I seem to have lost my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9997534155845642
},
{
"label": "POSITIVE",
"score": 0.00024661183124408126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I got a €1 extra fee in my statement | {
"text": "I got a €1 extra fee in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9055406451225281
},
{
"label": "POSITIVE",
"score": 0.09445934742689133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I have kids and I'm curious at what age could they start to use your service. | {
"text": "I have kids and I'm curious at what age could they start to use your service."
} | [
{
"label": "NEGATIVE",
"score": 0.9859938621520996
},
{
"label": "POSITIVE",
"score": 0.014006141573190689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I get a virtual card on my device? | {
"text": "How do I get a virtual card on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.0009091720567084849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
The currency exchange for my purchase in foreign currency is incorrect. | {
"text": "The currency exchange for my purchase in foreign currency is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9997056126594543
},
{
"label": "POSITIVE",
"score": 0.00029433853342197835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far! | {
"text": "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!"
} | [
{
"label": "NEGATIVE",
"score": 0.9913307428359985
},
{
"label": "POSITIVE",
"score": 0.008669274859130383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
is there a frequent currency discount? | {
"text": "is there a frequent currency discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939627051353455
},
{
"label": "POSITIVE",
"score": 0.006037312559783459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Is it possible to have more than one disposable card? | {
"text": "Is it possible to have more than one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979516863822937
},
{
"label": "POSITIVE",
"score": 0.0020483171101659536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why isn't the transferred money there? | {
"text": "Why isn't the transferred money there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977645874023438
},
{
"label": "POSITIVE",
"score": 0.0022354237735271454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Is there a limit to the number of disposable cards per day? | {
"text": "Is there a limit to the number of disposable cards per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984416365623474
},
{
"label": "POSITIVE",
"score": 0.0015583349158987403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
There is a payment in the app I did not make | {
"text": "There is a payment in the app I did not make"
} | [
{
"label": "NEGATIVE",
"score": 0.9957691431045532
},
{
"label": "POSITIVE",
"score": 0.004230831749737263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply. | {
"text": "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply."
} | [
{
"label": "NEGATIVE",
"score": 0.9993377327919006
},
{
"label": "POSITIVE",
"score": 0.000662207487039268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Would reinstalling the app solve the problem? | {
"text": "Would reinstalling the app solve the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.999336302280426
},
{
"label": "POSITIVE",
"score": 0.0006636226316913962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Would I be able to use SWIFT transfers? | {
"text": "Would I be able to use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991958737373352
},
{
"label": "POSITIVE",
"score": 0.0008041050168685615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Do you hold money and if so, what currencies do you accept? | {
"text": "Do you hold money and if so, what currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859876036643982
},
{
"label": "POSITIVE",
"score": 0.01401239912956953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I would like to know what the restrictions are for the disposable cards. | {
"text": "I would like to know what the restrictions are for the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825750589370728
},
{
"label": "POSITIVE",
"score": 0.017424864694476128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
When exchanging currencies, is there an extra fee? | {
"text": "When exchanging currencies, is there an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955732822418213
},
{
"label": "POSITIVE",
"score": 0.004426698200404644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My source of funds need verification. | {
"text": "My source of funds need verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9974591135978699
},
{
"label": "POSITIVE",
"score": 0.0025408726651221514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can I use my virtual card for recurring monthly payments? | {
"text": "Can I use my virtual card for recurring monthly payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988963603973389
},
{
"label": "POSITIVE",
"score": 0.0011035674251616001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Why has my card been charged an extra pound? | {
"text": "Why has my card been charged an extra pound?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983208775520325
},
{
"label": "POSITIVE",
"score": 0.0016790902009233832
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I go about transferring money using my credit card? | {
"text": "How do I go about transferring money using my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987738728523254
},
{
"label": "POSITIVE",
"score": 0.0012261231895536184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks. | {
"text": "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9987308382987976
},
{
"label": "POSITIVE",
"score": 0.0012691274750977755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Can I edit my details? | {
"text": "Can I edit my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986592531204224
},
{
"label": "POSITIVE",
"score": 0.0013407840160652995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I don't think my top up worked | {
"text": "I don't think my top up worked"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041267770575359464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Are there any fees associated with receiving money? | {
"text": "Are there any fees associated with receiving money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998860239982605
},
{
"label": "POSITIVE",
"score": 0.0011397612979635596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I tried to buy something and it was declined and my transfers keep getting declined, Why? | {
"text": "I tried to buy something and it was declined and my transfers keep getting declined, Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993478655815125
},
{
"label": "POSITIVE",
"score": 0.0006520768511109054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Has my account been frozen? I tried to use my card but the ATM would not dispense cash. | {
"text": "Has my account been frozen? I tried to use my card but the ATM would not dispense cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9972063899040222
},
{
"label": "POSITIVE",
"score": 0.0027935474645346403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My refund has not shown up on my statement. | {
"text": "My refund has not shown up on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9992710947990417
},
{
"label": "POSITIVE",
"score": 0.0007288577035069466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I would like to get an account for my child. | {
"text": "I would like to get an account for my child."
} | [
{
"label": "NEGATIVE",
"score": 0.9870959520339966
},
{
"label": "POSITIVE",
"score": 0.012904015369713306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I have duplicate charges for the same transaction | {
"text": "I have duplicate charges for the same transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9991950392723083
},
{
"label": "POSITIVE",
"score": 0.000804996001534164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
where do i find out about exchange fees | {
"text": "where do i find out about exchange fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9951752424240112
},
{
"label": "POSITIVE",
"score": 0.004824718926101923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My card is going to expire, what do I do? | {
"text": "My card is going to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598574928939342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I want to shut down my account as soon as possible. | {
"text": "I want to shut down my account as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9997596144676208
},
{
"label": "POSITIVE",
"score": 0.00024039405980147421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What reasons would a topup fail? | {
"text": "What reasons would a topup fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997273087501526
},
{
"label": "POSITIVE",
"score": 0.00027273231535218656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed? | {
"text": "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983047246932983
},
{
"label": "POSITIVE",
"score": 0.0016952826408669353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Where is my money transfer? | {
"text": "Where is my money transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660849903710186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I still access the app even though my phone was stolen? | {
"text": "Can I still access the app even though my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9823640584945679
},
{
"label": "POSITIVE",
"score": 0.017635995522141457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I get a card? I live in the US. | {
"text": "Can I get a card? I live in the US."
} | [
{
"label": "NEGATIVE",
"score": 0.5889256000518799
},
{
"label": "POSITIVE",
"score": 0.41107437014579773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What is the best way to get my virtual card? | {
"text": "What is the best way to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999421238899231
},
{
"label": "POSITIVE",
"score": 0.0005788280977867544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
my payment was rejected | {
"text": "my payment was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9985446929931641
},
{
"label": "POSITIVE",
"score": 0.0014553706860169768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What is the cost of a transfer? | {
"text": "What is the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976759552955627
},
{
"label": "POSITIVE",
"score": 0.0023240335285663605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Someone else used my card to withdraw cash from an ATM | {
"text": "Someone else used my card to withdraw cash from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9988012313842773
},
{
"label": "POSITIVE",
"score": 0.001198803773149848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you make exchanges using the EUR? | {
"text": "Can you make exchanges using the EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.996042013168335
},
{
"label": "POSITIVE",
"score": 0.003957987297326326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I know when my card will expire? | {
"text": "How do I know when my card will expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986199140548706
},
{
"label": "POSITIVE",
"score": 0.0013800951419398189
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What kind of fee is there to top-up my account? | {
"text": "What kind of fee is there to top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983147382736206
},
{
"label": "POSITIVE",
"score": 0.0016853164415806532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can I pay for my gas using my Apple watch? | {
"text": "Can I pay for my gas using my Apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993731379508972
},
{
"label": "POSITIVE",
"score": 0.0006268994184210896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Will you guys do Visa or Mastercard? | {
"text": "Will you guys do Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9518616199493408
},
{
"label": "POSITIVE",
"score": 0.04813838750123978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Hi there, I came across a problem with my top up and my money is missing, was there a system error? | {
"text": "Hi there, I came across a problem with my top up and my money is missing, was there a system error?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189901567064226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
can I use it all over the world? | {
"text": "can I use it all over the world?"
} | [
{
"label": "NEGATIVE",
"score": 0.997584342956543
},
{
"label": "POSITIVE",
"score": 0.0024156083818525076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
When can I expect my card? | {
"text": "When can I expect my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914858937263489
},
{
"label": "POSITIVE",
"score": 0.008514104411005974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I normally have no issues making transfers, so why am I suddenly being told it is not possible? | {
"text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965752959251404
},
{
"label": "POSITIVE",
"score": 0.003424675902351737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My money transaction can't be seen by the person I sent it to | {
"text": "My money transaction can't be seen by the person I sent it to"
} | [
{
"label": "NEGATIVE",
"score": 0.9911494255065918
},
{
"label": "POSITIVE",
"score": 0.008850601501762867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Verifying top-up cards necessary? | {
"text": "Verifying top-up cards necessary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9820168614387512
},
{
"label": "POSITIVE",
"score": 0.017983127385377884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I heard you have an auto-top up option, where do I find that? | {
"text": "I heard you have an auto-top up option, where do I find that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977078437805176
},
{
"label": "POSITIVE",
"score": 0.0022921948693692684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Will I be charged a fee for topping up using a European card? | {
"text": "Will I be charged a fee for topping up using a European card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970160722732544
},
{
"label": "POSITIVE",
"score": 0.002983879530802369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Please help me unblock my pin which I put the wrong one too many times. | {
"text": "Please help me unblock my pin which I put the wrong one too many times."
} | [
{
"label": "NEGATIVE",
"score": 0.999113142490387
},
{
"label": "POSITIVE",
"score": 0.0008868368458934128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
If I want to add funds to the account using American Express, how do I do that? | {
"text": "If I want to add funds to the account using American Express, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995500445365906
},
{
"label": "POSITIVE",
"score": 0.00044992510811425745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Where is my virtual card located? | {
"text": "Where is my virtual card located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988873600959778
},
{
"label": "POSITIVE",
"score": 0.0011125971795991063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
there were two of the same charge to my account | {
"text": "there were two of the same charge to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9961956739425659
},
{
"label": "POSITIVE",
"score": 0.0038043134845793247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why does it still charge me even though I was unable to withdraw money from the ATM? | {
"text": "Why does it still charge me even though I was unable to withdraw money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913551211357117
},
{
"label": "POSITIVE",
"score": 0.00864488910883665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
how long does it take for a transfer from Europe to go through? | {
"text": "how long does it take for a transfer from Europe to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989425539970398
},
{
"label": "POSITIVE",
"score": 0.0010574311017990112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I transferred some money but it hasn't arrived yet | {
"text": "I transferred some money but it hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9984933137893677
},
{
"label": "POSITIVE",
"score": 0.0015066672349348664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys? | {
"text": "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990096092224121
},
{
"label": "POSITIVE",
"score": 0.0009903418831527233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
If my account is low in funds, can I set an auto top-up? | {
"text": "If my account is low in funds, can I set an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996196031570435
},
{
"label": "POSITIVE",
"score": 0.00038036107434891164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up. | {
"text": "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up."
} | [
{
"label": "NEGATIVE",
"score": 0.9988555908203125
},
{
"label": "POSITIVE",
"score": 0.0011444543488323689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Do I need to pay more for exchanging currencies? | {
"text": "Do I need to pay more for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995837807655334
},
{
"label": "POSITIVE",
"score": 0.0004162362893112004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Could google pay and top up be together? | {
"text": "Could google pay and top up be together?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978164434432983
},
{
"label": "POSITIVE",
"score": 0.0021835702937096357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
When will my transfer be in my account? | {
"text": "When will my transfer be in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987353682518005
},
{
"label": "POSITIVE",
"score": 0.0012646918185055256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My card payment has been declined, why? | {
"text": "My card payment has been declined, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987139701843262
},
{
"label": "POSITIVE",
"score": 0.0012860647402703762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How do I verify the top-up? | {
"text": "How do I verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953882694244385
},
{
"label": "POSITIVE",
"score": 0.004611694719642401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can my friends top up my account? | {
"text": "Can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9930596351623535
},
{
"label": "POSITIVE",
"score": 0.006940333638340235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I payed with the card and there was an extra fee? | {
"text": "I payed with the card and there was an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977116584777832
},
{
"label": "POSITIVE",
"score": 0.002288333373144269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can you close my account please? | {
"text": "Can you close my account please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947800636291504
},
{
"label": "POSITIVE",
"score": 0.005219917744398117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer. | {
"text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9988970756530762
},
{
"label": "POSITIVE",
"score": 0.0011028647422790527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize. | {
"text": "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9993009567260742
},
{
"label": "POSITIVE",
"score": 0.0006989873363636434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it? | {
"text": "\nI put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.00028398269205354154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How do I verify my identity? | {
"text": "How do I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982638955116272
},
{
"label": "POSITIVE",
"score": 0.0017361158970743418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |