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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I have have multiple charges for one transaction. | {
"text": "I have have multiple charges for one transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9834029078483582
},
{
"label": "POSITIVE",
"score": 0.016597101464867592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My card hasn't been working for even small transactions today. | {
"text": "My card hasn't been working for even small transactions today."
} | [
{
"label": "NEGATIVE",
"score": 0.9961251616477966
},
{
"label": "POSITIVE",
"score": 0.003874886780977249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I refilled my account balance but got an error message. | {
"text": "I refilled my account balance but got an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.0004068861890118569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately! | {
"text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002977943222504109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I haven't received my virtual card yet!! | {
"text": "I haven't received my virtual card yet!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9979662895202637
},
{
"label": "POSITIVE",
"score": 0.00203369976952672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What can I do to verify my card? | {
"text": "What can I do to verify my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975982308387756
},
{
"label": "POSITIVE",
"score": 0.0024017731193453074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I did a transaction to a wrong account! | {
"text": "I did a transaction to a wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995536208152771
},
{
"label": "POSITIVE",
"score": 0.0004464155645109713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Is there any fees for top ups? | {
"text": "Is there any fees for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012182032223790884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why doesn't the person I sent money to see that transfer yet? | {
"text": "Why doesn't the person I sent money to see that transfer yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992281198501587
},
{
"label": "POSITIVE",
"score": 0.0007718413835391402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
The ATM ate my card; how do I get a new one? | {
"text": "The ATM ate my card; how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973004460334778
},
{
"label": "POSITIVE",
"score": 0.0026995877269655466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Do you accept cheques for top-up? | {
"text": "Do you accept cheques for top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9671803116798401
},
{
"label": "POSITIVE",
"score": 0.03281975910067558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why isn't my money from a check deposit showing? | {
"text": "Why isn't my money from a check deposit showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984093308448792
},
{
"label": "POSITIVE",
"score": 0.0015906639164313674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
There is a refund missing. | {
"text": "There is a refund missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.00039756487240083516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What are the charges for topping up US card? | {
"text": "What are the charges for topping up US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936671853065491
},
{
"label": "POSITIVE",
"score": 0.006332797929644585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What is this extra pound charge for? | {
"text": "What is this extra pound charge for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928720593452454
},
{
"label": "POSITIVE",
"score": 0.007127911318093538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why isn't my topup working? | {
"text": "Why isn't my topup working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988652467727661
},
{
"label": "POSITIVE",
"score": 0.0011348148109391332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Tell me what ATMs take this card. | {
"text": "Tell me what ATMs take this card."
} | [
{
"label": "NEGATIVE",
"score": 0.9890299439430237
},
{
"label": "POSITIVE",
"score": 0.010970054194331169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My card don't work. | {
"text": "My card don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999785840511322
},
{
"label": "POSITIVE",
"score": 0.00021421084238681942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How long is US delivery? | {
"text": "How long is US delivery?"
} | [
{
"label": "NEGATIVE",
"score": 0.998456597328186
},
{
"label": "POSITIVE",
"score": 0.0015434295637533069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I didn't see the money I added to my card. | {
"text": "I didn't see the money I added to my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006487542996183038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How long does it take for pending transfer transactions to post? | {
"text": "How long does it take for pending transfer transactions to post?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017770444974303246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What methods are available for my friend to send me money? | {
"text": "What methods are available for my friend to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.0009207244729623199
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Hi, would you please activate my card? | {
"text": "Hi, would you please activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.12134283035993576
},
{
"label": "POSITIVE",
"score": 0.8786571025848389
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
is there a way to change name? | {
"text": "is there a way to change name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988691210746765
},
{
"label": "POSITIVE",
"score": 0.0011308144312351942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I'm not sure why my card didn't work | {
"text": "I'm not sure why my card didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9996880292892456
},
{
"label": "POSITIVE",
"score": 0.0003119420725852251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
The exchange rate is incorrect for something I bought | {
"text": "The exchange rate is incorrect for something I bought"
} | [
{
"label": "NEGATIVE",
"score": 0.9995840191841125
},
{
"label": "POSITIVE",
"score": 0.0004159784584771842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
the exchange rate is wrong from something I got in another country | {
"text": "the exchange rate is wrong from something I got in another country"
} | [
{
"label": "NEGATIVE",
"score": 0.9996614456176758
},
{
"label": "POSITIVE",
"score": 0.0003385087475180626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I would really like a physical card. | {
"text": "I would really like a physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.02342718094587326
},
{
"label": "POSITIVE",
"score": 0.9765728116035461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What is my source of funds? | {
"text": "What is my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972825050354004
},
{
"label": "POSITIVE",
"score": 0.0027175042778253555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money. | {
"text": "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9995802044868469
},
{
"label": "POSITIVE",
"score": 0.0004198433889541775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I received my new card. Where is it in the app? | {
"text": "I received my new card. Where is it in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991200566291809
},
{
"label": "POSITIVE",
"score": 0.0008799646166153252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I tried to do a transfer but it didn't go through. | {
"text": "I tried to do a transfer but it didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005209044320508838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can I get a physical card for free, or is there a charge? | {
"text": "Can I get a physical card for free, or is there a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.0015269876457750797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet. | {
"text": "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9982690811157227
},
{
"label": "POSITIVE",
"score": 0.0017309092218056321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far. | {
"text": "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far."
} | [
{
"label": "NEGATIVE",
"score": 0.00278049916960299
},
{
"label": "POSITIVE",
"score": 0.997219443321228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I get a Visa card? | {
"text": "Can I get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935175180435181
},
{
"label": "POSITIVE",
"score": 0.006482462398707867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I want my card frozen right away. Money was taken out in an odd location I have never heard of. | {
"text": "I want my card frozen right away. Money was taken out in an odd location I have never heard of."
} | [
{
"label": "NEGATIVE",
"score": 0.9988347887992859
},
{
"label": "POSITIVE",
"score": 0.0011652802349999547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I need an ATM right now! | {
"text": "I need an ATM right now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9952195286750793
},
{
"label": "POSITIVE",
"score": 0.004780491814017296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please. | {
"text": "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please."
} | [
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.0009207420516759157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card was declined | {
"text": "My card was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9968360662460327
},
{
"label": "POSITIVE",
"score": 0.003163847140967846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How can disposable cards be used? | {
"text": "How can disposable cards be used?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995276927947998
},
{
"label": "POSITIVE",
"score": 0.0004723012389149517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident. | {
"text": "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident."
} | [
{
"label": "NEGATIVE",
"score": 0.999658465385437
},
{
"label": "POSITIVE",
"score": 0.00034154372406192124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I am having problems with my contactless. | {
"text": "I am having problems with my contactless."
} | [
{
"label": "NEGATIVE",
"score": 0.9995529055595398
},
{
"label": "POSITIVE",
"score": 0.0004471039865165949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
What's going on? My card wont accept any transactions. | {
"text": "What's going on? My card wont accept any transactions."
} | [
{
"label": "NEGATIVE",
"score": 0.9936538934707642
},
{
"label": "POSITIVE",
"score": 0.006346082780510187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Can I use American express with apple pay? Why does it make my top up not work? | {
"text": "Can I use American express with apple pay? Why does it make my top up not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995790123939514
},
{
"label": "POSITIVE",
"score": 0.0004210427578072995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How do I complete the ID check? | {
"text": "How do I complete the ID check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986107349395752
},
{
"label": "POSITIVE",
"score": 0.001389251439832151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on? | {
"text": "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992879033088684
},
{
"label": "POSITIVE",
"score": 0.0007121015223674476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
When I got cash, the exchange rate applied was wrong. | {
"text": "When I got cash, the exchange rate applied was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997157454490662
},
{
"label": "POSITIVE",
"score": 0.0002842175308614969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why can't the person I sent the money transfer to see it? | {
"text": "Why can't the person I sent the money transfer to see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991175532341003
},
{
"label": "POSITIVE",
"score": 0.0008824250544421375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain? | {
"text": "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993613362312317
},
{
"label": "POSITIVE",
"score": 0.0006386753520928323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why can't I withdraw cash? | {
"text": "Why can't I withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9865619540214539
},
{
"label": "POSITIVE",
"score": 0.013438062742352486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Please provide currency exchange rates | {
"text": "Please provide currency exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.030848540365695953
},
{
"label": "POSITIVE",
"score": 0.969151496887207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
top up for my american express card is not working | {
"text": "top up for my american express card is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997480511665344
},
{
"label": "POSITIVE",
"score": 0.0002519908593967557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
There is a fee from a transfer that is not supposed to be here! | {
"text": "There is a fee from a transfer that is not supposed to be here!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994828701019287
},
{
"label": "POSITIVE",
"score": 0.0005171122611500323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I contact customer support about my declined transfer? | {
"text": "How do I contact customer support about my declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988850951194763
},
{
"label": "POSITIVE",
"score": 0.0011148740304633975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through? | {
"text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995658993721008
},
{
"label": "POSITIVE",
"score": 0.00043406945769675076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account? | {
"text": "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994687438011169
},
{
"label": "POSITIVE",
"score": 0.0005313174333423376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
A transaction shows duplicate times. | {
"text": "A transaction shows duplicate times."
} | [
{
"label": "NEGATIVE",
"score": 0.9990033507347107
},
{
"label": "POSITIVE",
"score": 0.000996710266917944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I know if my top-up went through? | {
"text": "How do I know if my top-up went through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.000576705380808562
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What are my bank details so I can do a transfer? | {
"text": "What are my bank details so I can do a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995355606079102
},
{
"label": "POSITIVE",
"score": 0.0004645173903554678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How do I get my card back after the ATM swallowed it. | {
"text": "How do I get my card back after the ATM swallowed it."
} | [
{
"label": "NEGATIVE",
"score": 0.9983730316162109
},
{
"label": "POSITIVE",
"score": 0.0016269502229988575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I made a payment and it appears it is showing twice | {
"text": "I made a payment and it appears it is showing twice"
} | [
{
"label": "NEGATIVE",
"score": 0.7005000710487366
},
{
"label": "POSITIVE",
"score": 0.2994999587535858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I have received my statement but I do not see my refund, why is that? | {
"text": "I have received my statement but I do not see my refund, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976397752761841
},
{
"label": "POSITIVE",
"score": 0.0023602263536304235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I just checked my account on the App and there is a payment on there that I did not make. | {
"text": "I just checked my account on the App and there is a payment on there that I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9981111288070679
},
{
"label": "POSITIVE",
"score": 0.0018888949416577816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is it possible to get a Visa and Mastercard from you? | {
"text": "Is it possible to get a Visa and Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.988554060459137
},
{
"label": "POSITIVE",
"score": 0.01144585944712162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can I use this app to change money? | {
"text": "Can I use this app to change money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993526339530945
},
{
"label": "POSITIVE",
"score": 0.0006473553949035704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Do top-up limits exist? | {
"text": "Do top-up limits exist?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949797987937927
},
{
"label": "POSITIVE",
"score": 0.0050201755948364735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I want to transfer money. How do I do that for my account? | {
"text": "I want to transfer money. How do I do that for my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996263980865479
},
{
"label": "POSITIVE",
"score": 0.00037355851964093745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved. | {
"text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved."
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.0002553365775384009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
The cash deposit I made this morning has not been credited to my account | {
"text": "The cash deposit I made this morning has not been credited to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.998130738735199
},
{
"label": "POSITIVE",
"score": 0.0018692573066800833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why isn't the transfer I made to a friend showing? | {
"text": "Why isn't the transfer I made to a friend showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984500408172607
},
{
"label": "POSITIVE",
"score": 0.0015499279834330082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Do you know the process how to activate my card? | {
"text": "Do you know the process how to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994269847869873
},
{
"label": "POSITIVE",
"score": 0.005730132106691599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
When using my card I was charged a fee for doing so, why? | {
"text": "When using my card I was charged a fee for doing so, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856764951720834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I was issued a card about a week ago. why hasn't it come in yet? | {
"text": "I was issued a card about a week ago. why hasn't it come in yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970422387123108
},
{
"label": "POSITIVE",
"score": 0.002957755234092474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined. | {
"text": "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9983325600624084
},
{
"label": "POSITIVE",
"score": 0.0016674010548740625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is there a reason my new card hasn't arrived? | {
"text": "Is there a reason my new card hasn't arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994188547134399
},
{
"label": "POSITIVE",
"score": 0.000581161177251488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
When is a payment I made with my card going to clear> | {
"text": "When is a payment I made with my card going to clear>"
} | [
{
"label": "NEGATIVE",
"score": 0.990223228931427
},
{
"label": "POSITIVE",
"score": 0.009776773862540722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Money that I have transferred hasn't arrived yet | {
"text": "Money that I have transferred hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9975021481513977
},
{
"label": "POSITIVE",
"score": 0.002497839741408825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
The attempted transfer failed. | {
"text": "The attempted transfer failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9995729327201843
},
{
"label": "POSITIVE",
"score": 0.00042701404890976846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app | {
"text": "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app"
} | [
{
"label": "NEGATIVE",
"score": 0.999699592590332
},
{
"label": "POSITIVE",
"score": 0.0003004570316988975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Extra charge during transfer | {
"text": "Extra charge during transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.012001004070043564
},
{
"label": "POSITIVE",
"score": 0.9879989624023438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay. | {
"text": "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9938302636146545
},
{
"label": "POSITIVE",
"score": 0.006169772706925869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I contacted the seller and he won't respond. Please just refund me my money. | {
"text": "I contacted the seller and he won't respond. Please just refund me my money."
} | [
{
"label": "NEGATIVE",
"score": 0.9985496401786804
},
{
"label": "POSITIVE",
"score": 0.001450374722480774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
There is a card payment that I'm not recognizing. | {
"text": "There is a card payment that I'm not recognizing."
} | [
{
"label": "NEGATIVE",
"score": 0.9926751255989075
},
{
"label": "POSITIVE",
"score": 0.007324851118028164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how do I speed up identity verification? | {
"text": "how do I speed up identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.0011178081622347236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I just noticed my transfer was declined and I don't know why. Can you help me? | {
"text": "I just noticed my transfer was declined and I don't know why. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979275465011597
},
{
"label": "POSITIVE",
"score": 0.002072385046631098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I don't want to use this method to identify myself. | {
"text": "I don't want to use this method to identify myself."
} | [
{
"label": "NEGATIVE",
"score": 0.9944683313369751
},
{
"label": "POSITIVE",
"score": 0.005531624890863895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Is there any way I could open an account for my daughter? | {
"text": "Is there any way I could open an account for my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999710738658905
},
{
"label": "POSITIVE",
"score": 0.00028918098541907966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What are the fees associated with top up via transfer? | {
"text": "What are the fees associated with top up via transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952959418296814
},
{
"label": "POSITIVE",
"score": 0.004704053048044443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I want to link my new card. Can you help? | {
"text": "I want to link my new card. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923204779624939
},
{
"label": "POSITIVE",
"score": 0.007679569534957409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
There was a fee charged when I paid with my card. | {
"text": "There was a fee charged when I paid with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9960070252418518
},
{
"label": "POSITIVE",
"score": 0.003993013873696327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP | {
"text": "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP"
} | [
{
"label": "NEGATIVE",
"score": 0.9997005462646484
},
{
"label": "POSITIVE",
"score": 0.0002994587121065706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I tried to make a transfer and it didn't work. | {
"text": "I tried to make a transfer and it didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999738872051239
},
{
"label": "POSITIVE",
"score": 0.0002611375239212066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can you tell me my code to get into the app? | {
"text": "Can you tell me my code to get into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983096122741699
},
{
"label": "POSITIVE",
"score": 0.0016904338262975216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I have duplicated transactions on my statement | {
"text": "I have duplicated transactions on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9993957281112671
},
{
"label": "POSITIVE",
"score": 0.0006042357999831438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
is there a way i can see source of money? | {
"text": "is there a way i can see source of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998927652835846
},
{
"label": "POSITIVE",
"score": 0.0010723640443757176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What is the first step that I should take after my card has been stolen? | {
"text": "What is the first step that I should take after my card has been stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967156648635864
},
{
"label": "POSITIVE",
"score": 0.003284415928646922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it? | {
"text": "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997081160545349
},
{
"label": "POSITIVE",
"score": 0.00029188109328970313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How much will I be charged for exchanging foreign currency | {
"text": "How much will I be charged for exchanging foreign currency"
} | [
{
"label": "NEGATIVE",
"score": 0.9884089231491089
},
{
"label": "POSITIVE",
"score": 0.011591045185923576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What is the reason for my beneficiary to be disallowed? | {
"text": "What is the reason for my beneficiary to be disallowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978317618370056
},
{
"label": "POSITIVE",
"score": 0.0021682109218090773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |