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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I tried to top up, but it didn't finish. | {
"text": "I tried to top up, but it didn't finish."
} | [
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005532624782063067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
When I received my cash, the exchange rate was wrong. | {
"text": "When I received my cash, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.00027942503220401704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I need to update my phone number. | {
"text": "I need to update my phone number."
} | [
{
"label": "NEGATIVE",
"score": 0.9995177984237671
},
{
"label": "POSITIVE",
"score": 0.0004822138580493629
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What happened to my Top-Up? It's not reflected. | {
"text": "What happened to my Top-Up? It's not reflected."
} | [
{
"label": "NEGATIVE",
"score": 0.9996545314788818
},
{
"label": "POSITIVE",
"score": 0.00034546112874522805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why would a cash withdrawal be pending? | {
"text": "Why would a cash withdrawal be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911899592727423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What cards do you accept to top up my account? | {
"text": "What cards do you accept to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9726108312606812
},
{
"label": "POSITIVE",
"score": 0.027389150112867355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I know where my funds come from? | {
"text": "How do I know where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660027429461479
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I bought something online and it says there was a fee to transfer money. Isn't that free? | {
"text": "I bought something online and it says there was a fee to transfer money. Isn't that free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978958368301392
},
{
"label": "POSITIVE",
"score": 0.002104149665683508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I need to update my address. | {
"text": "I need to update my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.00041334526031278074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I don't know what pending transaction means. | {
"text": "I don't know what pending transaction means."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007001766934990883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it? | {
"text": "I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997126460075378
},
{
"label": "POSITIVE",
"score": 0.0002872903423849493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
My card is stuck in the ATM? | {
"text": "My card is stuck in the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989809393882751
},
{
"label": "POSITIVE",
"score": 0.001019042101688683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
What if I don't verify my identity? | {
"text": "What if I don't verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997109770774841
},
{
"label": "POSITIVE",
"score": 0.0002890382311306894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good. | {
"text": "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good."
} | [
{
"label": "NEGATIVE",
"score": 0.006383655592799187
},
{
"label": "POSITIVE",
"score": 0.9936163425445557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred. | {
"text": "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred."
} | [
{
"label": "NEGATIVE",
"score": 0.9982364177703857
},
{
"label": "POSITIVE",
"score": 0.001763615058735013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I know if i need a disposable card? | {
"text": "How do I know if i need a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995579123497009
},
{
"label": "POSITIVE",
"score": 0.00044211416388861835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Is there a reason that my top-up is still pending? | {
"text": "Is there a reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008582068840041757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I was overcharged an additional pound. | {
"text": "I was overcharged an additional pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9967713952064514
},
{
"label": "POSITIVE",
"score": 0.0032286262139678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why is top up not working for my apple pay app | {
"text": "Why is top up not working for my apple pay app"
} | [
{
"label": "NEGATIVE",
"score": 0.9983515739440918
},
{
"label": "POSITIVE",
"score": 0.0016483933432027698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok | {
"text": "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok"
} | [
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.00047448009718209505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
explain the virtual card | {
"text": "explain the virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.7840490341186523
},
{
"label": "POSITIVE",
"score": 0.21595096588134766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two. | {
"text": "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two."
} | [
{
"label": "NEGATIVE",
"score": 0.9994705319404602
},
{
"label": "POSITIVE",
"score": 0.0005294292350299656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I have never been charged a card payment fee before. Why did this change? | {
"text": "I have never been charged a card payment fee before. Why did this change?"
} | [
{
"label": "NEGATIVE",
"score": 0.9477612376213074
},
{
"label": "POSITIVE",
"score": 0.05223877355456352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Help, the ATM didn't give me all the money I requested | {
"text": "Help, the ATM didn't give me all the money I requested"
} | [
{
"label": "NEGATIVE",
"score": 0.998894989490509
},
{
"label": "POSITIVE",
"score": 0.001105062896385789
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why was a fee changed for my transfer? | {
"text": "Why was a fee changed for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987480640411377
},
{
"label": "POSITIVE",
"score": 0.0012519385199993849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
The expiration date for my card is coming up, how do I get a new card? | {
"text": "The expiration date for my card is coming up, how do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994636178016663
},
{
"label": "POSITIVE",
"score": 0.0005364300450310111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why didn't my transfer get to the recipient? | {
"text": "Why didn't my transfer get to the recipient?"
} | [
{
"label": "NEGATIVE",
"score": 0.994441568851471
},
{
"label": "POSITIVE",
"score": 0.0055583869107067585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why is the payment showing as pending from things I bought this morning? | {
"text": "Why is the payment showing as pending from things I bought this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989762306213379
},
{
"label": "POSITIVE",
"score": 0.0010238250251859426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I believe that the rate of exchange for my cash withdrawl is incorrect. | {
"text": "I believe that the rate of exchange for my cash withdrawl is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9994268417358398
},
{
"label": "POSITIVE",
"score": 0.0005732275312766433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me? | {
"text": "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991393089294434
},
{
"label": "POSITIVE",
"score": 0.0008606233750469983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Am I able to use my account if the identity verification is not complete? | {
"text": "Am I able to use my account if the identity verification is not complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991747736930847
},
{
"label": "POSITIVE",
"score": 0.0008251563995145261
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I would like to link my card to my account. | {
"text": "I would like to link my card to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9896113872528076
},
{
"label": "POSITIVE",
"score": 0.010388672351837158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What is the charge for exchanging currency? | {
"text": "What is the charge for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957743287086487
},
{
"label": "POSITIVE",
"score": 0.004225718788802624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me? | {
"text": "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.19846026599407196
},
{
"label": "POSITIVE",
"score": 0.8015397191047668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What can I do if I lost my card? | {
"text": "What can I do if I lost my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.00031116328318603337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How do I make a currency exchange? | {
"text": "How do I make a currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.998879611492157
},
{
"label": "POSITIVE",
"score": 0.0011203831527382135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can I order a new card to China? | {
"text": "Can I order a new card to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978468418121338
},
{
"label": "POSITIVE",
"score": 0.0021531826350837946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How long do I have to wait until the transferred money shows up? | {
"text": "How long do I have to wait until the transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993301630020142
},
{
"label": "POSITIVE",
"score": 0.0006698606885038316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
what is the matter? | {
"text": "what is the matter?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957303404808044
},
{
"label": "POSITIVE",
"score": 0.004269683733582497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
A payment is showing twice. Why is that? | {
"text": "A payment is showing twice. Why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9881399869918823
},
{
"label": "POSITIVE",
"score": 0.011859974823892117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What's wrong with my card? The clerk at the grocery store said it was declined. | {
"text": "What's wrong with my card? The clerk at the grocery store said it was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9996336698532104
},
{
"label": "POSITIVE",
"score": 0.0003663607349153608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I need to transfer to my account and cant. | {
"text": "I need to transfer to my account and cant."
} | [
{
"label": "NEGATIVE",
"score": 0.9987019300460815
},
{
"label": "POSITIVE",
"score": 0.0012980136089026928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My identity verification didn't work | {
"text": "My identity verification didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997878670692444
},
{
"label": "POSITIVE",
"score": 0.00021212508727330714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction? | {
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.0003099455207120627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I am yet to receive the money in my account how long will this take? | {
"text": "I am yet to receive the money in my account how long will this take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999567449092865
},
{
"label": "POSITIVE",
"score": 0.00043250981252640486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My passcode is not being accepted | {
"text": "My passcode is not being accepted"
} | [
{
"label": "NEGATIVE",
"score": 0.9997937083244324
},
{
"label": "POSITIVE",
"score": 0.00020628886704798788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
The expiration of my card is near, how do I order a new card? | {
"text": "The expiration of my card is near, how do I order a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989047050476074
},
{
"label": "POSITIVE",
"score": 0.001095243263989687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Do I get charged if I top up with my European bank card? | {
"text": "Do I get charged if I top up with my European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927206039428711
},
{
"label": "POSITIVE",
"score": 0.007279374171048403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back. | {
"text": "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back."
} | [
{
"label": "NEGATIVE",
"score": 0.994209885597229
},
{
"label": "POSITIVE",
"score": 0.005790127906948328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What's the limit for disposable virtual cards? | {
"text": "What's the limit for disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981993436813354
},
{
"label": "POSITIVE",
"score": 0.0018006861209869385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
THere is some cash that is showing up on my app. | {
"text": "THere is some cash that is showing up on my app."
} | [
{
"label": "NEGATIVE",
"score": 0.5212994813919067
},
{
"label": "POSITIVE",
"score": 0.47870057821273804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Cash withdrawal has been pending, why is it so? | {
"text": "Cash withdrawal has been pending, why is it so?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987868666648865
},
{
"label": "POSITIVE",
"score": 0.0012131239054724574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My new card came in. How do I activate? | {
"text": "My new card came in. How do I activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928346872329712
},
{
"label": "POSITIVE",
"score": 0.007165305316448212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
A wrong amount of cash we sent to me. | {
"text": "A wrong amount of cash we sent to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996806383132935
},
{
"label": "POSITIVE",
"score": 0.0003193971933797002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I find out where my funds came from? | {
"text": "How do I find out where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994053840637207
},
{
"label": "POSITIVE",
"score": 0.000594638055190444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do you exchange currencies | {
"text": "How do you exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.0022782483138144016
},
{
"label": "POSITIVE",
"score": 0.9977217316627502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
from where are coming your exchange rates? | {
"text": "from where are coming your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991587400436401
},
{
"label": "POSITIVE",
"score": 0.0008413025643676519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What is the reason I couldn't do a transfer to a beneficiary? | {
"text": "What is the reason I couldn't do a transfer to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983454942703247
},
{
"label": "POSITIVE",
"score": 0.0016544729005545378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I did not receive the correct amount of cash. | {
"text": "I did not receive the correct amount of cash."
} | [
{
"label": "NEGATIVE",
"score": 0.999764621257782
},
{
"label": "POSITIVE",
"score": 0.00023535630316473544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can you help me activate my card | {
"text": "Can you help me activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.0684131383895874
},
{
"label": "POSITIVE",
"score": 0.9315868616104126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
There is a strange charge on my debit statement | {
"text": "There is a strange charge on my debit statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9845618605613708
},
{
"label": "POSITIVE",
"score": 0.015438150614500046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My morning transaction needs to be canceled. | {
"text": "My morning transaction needs to be canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9947493672370911
},
{
"label": "POSITIVE",
"score": 0.005250666290521622
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Where do I get a virtual card? | {
"text": "Where do I get a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987708926200867
},
{
"label": "POSITIVE",
"score": 0.0012290974846109748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I sees some suspicious spending on my credit card that I don't recall I had made. What should I do? | {
"text": "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988904595375061
},
{
"label": "POSITIVE",
"score": 0.0011095713125541806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What documentation do you accept for the identity check? | {
"text": "What documentation do you accept for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932215213775635
},
{
"label": "POSITIVE",
"score": 0.006778509821742773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I believe that my transfer hasn't gone through. | {
"text": "I believe that my transfer hasn't gone through."
} | [
{
"label": "NEGATIVE",
"score": 0.9914427399635315
},
{
"label": "POSITIVE",
"score": 0.008557283319532871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised. | {
"text": "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised."
} | [
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007292137597687542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I schedule future top ups? | {
"text": "Can I schedule future top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979414343833923
},
{
"label": "POSITIVE",
"score": 0.002058527898043394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Please explain how I use the disposable cards? | {
"text": "Please explain how I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993962049484253
},
{
"label": "POSITIVE",
"score": 0.0006037295097485185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How do i change my identity? | {
"text": "How do i change my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.0014903871342539787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why isn't my google top-up pay working? | {
"text": "Why isn't my google top-up pay working?"
} | [
{
"label": "NEGATIVE",
"score": 0.999457061290741
},
{
"label": "POSITIVE",
"score": 0.0005429586744867265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How much is it to receive money? | {
"text": "How much is it to receive money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989859461784363
},
{
"label": "POSITIVE",
"score": 0.0010140215745195746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why did you decline my transfer? | {
"text": "Why did you decline my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986861348152161
},
{
"label": "POSITIVE",
"score": 0.0013138664653524756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time. | {
"text": "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time."
} | [
{
"label": "NEGATIVE",
"score": 0.999588668346405
},
{
"label": "POSITIVE",
"score": 0.00041136195068247616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I am still currently waiting for the cash that has been deposited into the account this morning. | {
"text": "I am still currently waiting for the cash that has been deposited into the account this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9981198906898499
},
{
"label": "POSITIVE",
"score": 0.0018800264224410057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I was declined a transfer | {
"text": "I was declined a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9958689212799072
},
{
"label": "POSITIVE",
"score": 0.0041311029344797134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
where has my transferred money gone? | {
"text": "where has my transferred money gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995107650756836
},
{
"label": "POSITIVE",
"score": 0.0004891935386694968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there an age limit for opening an account? | {
"text": "Is there an age limit for opening an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943364262580872
},
{
"label": "POSITIVE",
"score": 0.005663599818944931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
After a transfer, I see an extra fee. Why? | {
"text": "After a transfer, I see an extra fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951413869857788
},
{
"label": "POSITIVE",
"score": 0.004858630243688822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I made a transfer into my account and now I need to cancel it | {
"text": "I made a transfer into my account and now I need to cancel it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.00033604458440095186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How long will a transfer take from Europe? | {
"text": "How long will a transfer take from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981997013092041
},
{
"label": "POSITIVE",
"score": 0.0018002961296588182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Payment I did not make. | {
"text": "Payment I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9859502911567688
},
{
"label": "POSITIVE",
"score": 0.01404974889010191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What is the process for getting an actual physical card? | {
"text": "What is the process for getting an actual physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954249262809753
},
{
"label": "POSITIVE",
"score": 0.004575101658701897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I know I'm getting a new card but would like know when I can expect to receive it. | {
"text": "I know I'm getting a new card but would like know when I can expect to receive it."
} | [
{
"label": "NEGATIVE",
"score": 0.14249177277088165
},
{
"label": "POSITIVE",
"score": 0.8575081825256348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What is the maximum for top-ups? | {
"text": "What is the maximum for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.005790334194898605
},
{
"label": "POSITIVE",
"score": 0.9942096471786499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Where can I verify my identity? | {
"text": "Where can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999325156211853
},
{
"label": "POSITIVE",
"score": 0.000674830749630928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How do I activate a card? | {
"text": "How do I activate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949146509170532
},
{
"label": "POSITIVE",
"score": 0.005085302982479334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to. | {
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
} | [
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.00057702959747985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through. | {
"text": "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through."
} | [
{
"label": "NEGATIVE",
"score": 0.9985495209693909
},
{
"label": "POSITIVE",
"score": 0.0014504380524158478
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I add money to my account via bank transfer? | {
"text": "Can I add money to my account via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989457726478577
},
{
"label": "POSITIVE",
"score": 0.0010542303789407015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Do I have to pick a creditcard brand? | {
"text": "Do I have to pick a creditcard brand?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989030361175537
},
{
"label": "POSITIVE",
"score": 0.001096943742595613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is there a reason why a recipient might not see my money transaction | {
"text": "Is there a reason why a recipient might not see my money transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9992897510528564
},
{
"label": "POSITIVE",
"score": 0.0007101933588273823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund. | {
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9960921406745911
},
{
"label": "POSITIVE",
"score": 0.003907890524715185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I thought transfers were free, why was I charged? | {
"text": "I thought transfers were free, why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981291890144348
},
{
"label": "POSITIVE",
"score": 0.00187085778452456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Are there any specific cash machines that I have to go to in order to change my PIN? | {
"text": "Are there any specific cash machines that I have to go to in order to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994053840637207
},
{
"label": "POSITIVE",
"score": 0.0005945632001385093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I want to use my account before identity verification | {
"text": "I want to use my account before identity verification"
} | [
{
"label": "NEGATIVE",
"score": 0.9992349147796631
},
{
"label": "POSITIVE",
"score": 0.0007651326013728976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can I change from AUD to GBP? | {
"text": "Can I change from AUD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020209390670061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Is there a specific date it can be delivered by? | {
"text": "Is there a specific date it can be delivered by?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979263544082642
},
{
"label": "POSITIVE",
"score": 0.002073644893243909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What's the process for exchanges? | {
"text": "What's the process for exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.982300877571106
},
{
"label": "POSITIVE",
"score": 0.017699146643280983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this. | {
"text": "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this."
} | [
{
"label": "NEGATIVE",
"score": 0.9982763528823853
},
{
"label": "POSITIVE",
"score": 0.001723701716400683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |