text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can exchanged be made to EUR? | {
"text": "Can exchanged be made to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9776280522346497
},
{
"label": "POSITIVE",
"score": 0.022371908649802208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I know where the funds come from? | {
"text": "How do I know where the funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992907047271729
},
{
"label": "POSITIVE",
"score": 0.0007092228042893112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
There is an extra 1£ charge on my app. Why did it charge me extra? | {
"text": "There is an extra 1£ charge on my app. Why did it charge me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952108263969421
},
{
"label": "POSITIVE",
"score": 0.004789179190993309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What do I do if I still have not received my new card? | {
"text": "What do I do if I still have not received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993577599525452
},
{
"label": "POSITIVE",
"score": 0.0006422094302251935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My refund for a purchase hasn't cone through yet. | {
"text": "My refund for a purchase hasn't cone through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9925196170806885
},
{
"label": "POSITIVE",
"score": 0.007480378728359938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How long does it take to get my money | {
"text": "How long does it take to get my money"
} | [
{
"label": "NEGATIVE",
"score": 0.9990574717521667
},
{
"label": "POSITIVE",
"score": 0.0009425216703675687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now. | {
"text": "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now."
} | [
{
"label": "NEGATIVE",
"score": 0.997771143913269
},
{
"label": "POSITIVE",
"score": 0.002228870987892151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My ATM transaction was cancelled. | {
"text": "My ATM transaction was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9994712471961975
},
{
"label": "POSITIVE",
"score": 0.0005287423846311867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I am not satisfied with your company. Close my account. | {
"text": "I am not satisfied with your company. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997777342796326
},
{
"label": "POSITIVE",
"score": 0.00022232539777178317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I'm not sure how to complete the identity checks process. | {
"text": "I'm not sure how to complete the identity checks process."
} | [
{
"label": "NEGATIVE",
"score": 0.9997060894966125
},
{
"label": "POSITIVE",
"score": 0.0002938487159553915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
If my top-up didn't transfer, what went wrong? | {
"text": "If my top-up didn't transfer, what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996868371963501
},
{
"label": "POSITIVE",
"score": 0.00031316588865593076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I have been waiting for my transfer, shouldn't it be here already? | {
"text": "I have been waiting for my transfer, shouldn't it be here already?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991053938865662
},
{
"label": "POSITIVE",
"score": 0.0008945649024099112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How is my ATM deposit not available yet? | {
"text": "How is my ATM deposit not available yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995725750923157
},
{
"label": "POSITIVE",
"score": 0.00042741786455735564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I need two cards. Is this possible? | {
"text": "I need two cards. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364174515008926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I don't recognise a Direct Debit payment | {
"text": "I don't recognise a Direct Debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101713468320668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
The amount of cash I received was not the full amount | {
"text": "The amount of cash I received was not the full amount"
} | [
{
"label": "NEGATIVE",
"score": 0.9996103644371033
},
{
"label": "POSITIVE",
"score": 0.0003896627458743751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why am I not allowed to transfer money to my cryptocurrency exchange? | {
"text": "Why am I not allowed to transfer money to my cryptocurrency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.0012998037273064256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What if my top up didn't work? | {
"text": "What if my top up didn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.00039504384039901197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Talk me through modifying my details. | {
"text": "Talk me through modifying my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9861723780632019
},
{
"label": "POSITIVE",
"score": 0.013827644288539886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I do not know where the transaction is. | {
"text": "I do not know where the transaction is."
} | [
{
"label": "NEGATIVE",
"score": 0.9991737008094788
},
{
"label": "POSITIVE",
"score": 0.0008262709598056972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can you tell me why the card payment came back? | {
"text": "Can you tell me why the card payment came back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992202520370483
},
{
"label": "POSITIVE",
"score": 0.0007797144935466349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here. | {
"text": "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here."
} | [
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.001111607882194221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
There is a debit transaction on my statement that I did not make | {
"text": "There is a debit transaction on my statement that I did not make"
} | [
{
"label": "NEGATIVE",
"score": 0.995293915271759
},
{
"label": "POSITIVE",
"score": 0.004706037696450949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Seems like my top-up has not gone through | {
"text": "Seems like my top-up has not gone through"
} | [
{
"label": "NEGATIVE",
"score": 0.9994981288909912
},
{
"label": "POSITIVE",
"score": 0.0005018188385292888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How can a payment be declined | {
"text": "How can a payment be declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9919493198394775
},
{
"label": "POSITIVE",
"score": 0.008050658740103245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I don't see any change in my balance. | {
"text": "I don't see any change in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9994767308235168
},
{
"label": "POSITIVE",
"score": 0.0005233303527347744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the greatest number of times that I can top-up? | {
"text": "What is the greatest number of times that I can top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.0002754652523435652
},
{
"label": "POSITIVE",
"score": 0.9997245669364929
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can friends I have top-up my account? | {
"text": "Can friends I have top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.996755063533783
},
{
"label": "POSITIVE",
"score": 0.0032448929268866777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through? | {
"text": "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997583031654358
},
{
"label": "POSITIVE",
"score": 0.00024170360120479017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I want to get a virtual card! | {
"text": "I want to get a virtual card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9837798476219177
},
{
"label": "POSITIVE",
"score": 0.01622014306485653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this? | {
"text": "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978048205375671
},
{
"label": "POSITIVE",
"score": 0.00219513475894928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732356399297714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What about a auto top-up? | {
"text": "What about a auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.003995108418166637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How long will an urgent transfer from China take? | {
"text": "How long will an urgent transfer from China take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970600008964539
},
{
"label": "POSITIVE",
"score": 0.002940020291134715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
What is the extra fee that showed up on my card? | {
"text": "What is the extra fee that showed up on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956250786781311
},
{
"label": "POSITIVE",
"score": 0.00437498651444912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct! | {
"text": "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997356534004211
},
{
"label": "POSITIVE",
"score": 0.0002643761981744319
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How can I receive money from someone? | {
"text": "How can I receive money from someone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992387294769287
},
{
"label": "POSITIVE",
"score": 0.0007612877525389194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
If someone sends me money, will I be charged? | {
"text": "If someone sends me money, will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981849789619446
},
{
"label": "POSITIVE",
"score": 0.001815014868043363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I need a list of currencies you accept for exchange. | {
"text": "I need a list of currencies you accept for exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9937987923622131
},
{
"label": "POSITIVE",
"score": 0.006201183423399925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I was charged for using my card? | {
"text": "I was charged for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952050447463989
},
{
"label": "POSITIVE",
"score": 0.00479500787332654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How do I use my card if I lost my phone? | {
"text": "How do I use my card if I lost my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.999408483505249
},
{
"label": "POSITIVE",
"score": 0.0005915191723033786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Some cash has been withdrawn but I didn't do it. | {
"text": "Some cash has been withdrawn but I didn't do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9987329840660095
},
{
"label": "POSITIVE",
"score": 0.0012669776333495975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
There's a payment with my card that I definitely didn't create. I don't know anyone by that name. | {
"text": "There's a payment with my card that I definitely didn't create. I don't know anyone by that name."
} | [
{
"label": "NEGATIVE",
"score": 0.9980567097663879
},
{
"label": "POSITIVE",
"score": 0.0019433072302490473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back. | {
"text": "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back."
} | [
{
"label": "NEGATIVE",
"score": 0.9994851350784302
},
{
"label": "POSITIVE",
"score": 0.00051486975280568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
After my card expires what should I do? | {
"text": "After my card expires what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9887203574180603
},
{
"label": "POSITIVE",
"score": 0.011279701255261898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Since I just got married I need to change my name. | {
"text": "Since I just got married I need to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9991996884346008
},
{
"label": "POSITIVE",
"score": 0.0008002959657460451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Please explain to me the process of getting a virtual card. | {
"text": "Please explain to me the process of getting a virtual card."
} | [
{
"label": "NEGATIVE",
"score": 0.9852486252784729
},
{
"label": "POSITIVE",
"score": 0.014751333743333817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why? | {
"text": "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996778964996338
},
{
"label": "POSITIVE",
"score": 0.0003221587394364178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why would a merchant revert my payment? | {
"text": "Why would a merchant revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976096153259277
},
{
"label": "POSITIVE",
"score": 0.002390397945418954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about. | {
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.002722018165513873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card did not work at store. | {
"text": "My card did not work at store."
} | [
{
"label": "NEGATIVE",
"score": 0.9996284246444702
},
{
"label": "POSITIVE",
"score": 0.000371572095900774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
A transaction is showing more than once. | {
"text": "A transaction is showing more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.5627139806747437
},
{
"label": "POSITIVE",
"score": 0.43728598952293396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I need to close my account. Your company is terrible! | {
"text": "I need to close my account. Your company is terrible!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997199177742004
},
{
"label": "POSITIVE",
"score": 0.0002800341753754765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean? | {
"text": "I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.6211281418800354
},
{
"label": "POSITIVE",
"score": 0.3788717985153198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it. | {
"text": "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994156360626221
},
{
"label": "POSITIVE",
"score": 0.0005843674880452454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
It looks like my card payment was sent back. | {
"text": "It looks like my card payment was sent back."
} | [
{
"label": "NEGATIVE",
"score": 0.999064028263092
},
{
"label": "POSITIVE",
"score": 0.0009360224357806146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I could only take the amount of money that was available to me which was less then I expected. | {
"text": "I could only take the amount of money that was available to me which was less then I expected."
} | [
{
"label": "NEGATIVE",
"score": 0.9992151260375977
},
{
"label": "POSITIVE",
"score": 0.0007848229724913836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Something's wrong my card won't work. | {
"text": "Something's wrong my card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997624754905701
},
{
"label": "POSITIVE",
"score": 0.00023754060384817421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How many top-ups am I allowed to do? | {
"text": "How many top-ups am I allowed to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9145519733428955
},
{
"label": "POSITIVE",
"score": 0.08544804155826569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I have a cash withdrawal that says it's pending, why? | {
"text": "I have a cash withdrawal that says it's pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988204836845398
},
{
"label": "POSITIVE",
"score": 0.001179535174742341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
The company is no good, please terminate my account. | {
"text": "The company is no good, please terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999739944934845
},
{
"label": "POSITIVE",
"score": 0.00026004930259659886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?! | {
"text": "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920471537858248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Someone else might be using my card without my permission. | {
"text": "Someone else might be using my card without my permission."
} | [
{
"label": "NEGATIVE",
"score": 0.9995113611221313
},
{
"label": "POSITIVE",
"score": 0.0004886772367171943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Where are your cards delivered to? | {
"text": "Where are your cards delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989240765571594
},
{
"label": "POSITIVE",
"score": 0.0010759425349533558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My account seems a bit off and getting weird charges. | {
"text": "My account seems a bit off and getting weird charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9992660880088806
},
{
"label": "POSITIVE",
"score": 0.0007339112926274538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through? | {
"text": "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9850703477859497
},
{
"label": "POSITIVE",
"score": 0.014929620549082756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I noticed that there's a payment on my card that's pending. | {
"text": "I noticed that there's a payment on my card that's pending."
} | [
{
"label": "NEGATIVE",
"score": 0.8933066725730896
},
{
"label": "POSITIVE",
"score": 0.1066933423280716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What is the point of verifying a top up? | {
"text": "What is the point of verifying a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975913763046265
},
{
"label": "POSITIVE",
"score": 0.0024086516350507736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances. | {
"text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances."
} | [
{
"label": "NEGATIVE",
"score": 0.9870434403419495
},
{
"label": "POSITIVE",
"score": 0.012956499122083187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can you help me track my card? | {
"text": "Can you help me track my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.993257999420166
},
{
"label": "POSITIVE",
"score": 0.006741967983543873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I use the disposable cards? | {
"text": "How do I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005533273797482252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I had to pay money for paying with my card. | {
"text": "I had to pay money for paying with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999367892742157
},
{
"label": "POSITIVE",
"score": 0.0006320985849015415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a way to get around fees | {
"text": "Is there a way to get around fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9971234202384949
},
{
"label": "POSITIVE",
"score": 0.0028765432070940733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
A WD was just made on my account, but it was not me and I still have my card. What to do? | {
"text": "A WD was just made on my account, but it was not me and I still have my card. What to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962080717086792
},
{
"label": "POSITIVE",
"score": 0.0037918698508292437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card will expire soon, do I need to order a new one? | {
"text": "My card will expire soon, do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964631199836731
},
{
"label": "POSITIVE",
"score": 0.0035369382239878178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I was charged the wing amount for an item. | {
"text": "I was charged the wing amount for an item."
} | [
{
"label": "NEGATIVE",
"score": 0.7693084478378296
},
{
"label": "POSITIVE",
"score": 0.23069150745868683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How can I exchange currencies in the app? | {
"text": "How can I exchange currencies in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990334510803223
},
{
"label": "POSITIVE",
"score": 0.0009665281977504492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How long does a payment show as pending before i should worry about it? | {
"text": "How long does a payment show as pending before i should worry about it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981718063354492
},
{
"label": "POSITIVE",
"score": 0.0018281569937244058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How can I add money automatically? | {
"text": "How can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190795876086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I prefer Visa, can I get that instead? | {
"text": "I prefer Visa, can I get that instead?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942324757575989
},
{
"label": "POSITIVE",
"score": 0.0057674795389175415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why would my card payment not work? | {
"text": "Why would my card payment not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995524287223816
},
{
"label": "POSITIVE",
"score": 0.0004475387104321271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I see I was charged $1 for a transaction. | {
"text": "I see I was charged $1 for a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9939250349998474
},
{
"label": "POSITIVE",
"score": 0.006074912846088409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can you help me reset my passcode? I forgot it. | {
"text": "Can you help me reset my passcode? I forgot it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.00041994021739810705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I already have an account. Why can't I use it unless my identity is verified? | {
"text": "I already have an account. Why can't I use it unless my identity is verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.998869001865387
},
{
"label": "POSITIVE",
"score": 0.0011309421388432384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What do I do to exchange currency? | {
"text": "What do I do to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974712133407593
},
{
"label": "POSITIVE",
"score": 0.002528857672587037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I am unable to activate my card, it won't let me. | {
"text": "I am unable to activate my card, it won't let me."
} | [
{
"label": "NEGATIVE",
"score": 0.526337742805481
},
{
"label": "POSITIVE",
"score": 0.47366228699684143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
i didnt make these transactions, i think my card details might be stolen | {
"text": "i didnt make these transactions, i think my card details might be stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9992127418518066
},
{
"label": "POSITIVE",
"score": 0.0007872829446569085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount. | {
"text": "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9892376661300659
},
{
"label": "POSITIVE",
"score": 0.010762308724224567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
how does my statement get updated so i know when a refund will reflect on my balance | {
"text": "how does my statement get updated so i know when a refund will reflect on my balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.0008374114404432476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why was I unable to complete my transfer? | {
"text": "Why was I unable to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994900226593018
},
{
"label": "POSITIVE",
"score": 0.0005099248373880982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I am looking to delete my account. I'm not happy with the service provided by you. | {
"text": "I am looking to delete my account. I'm not happy with the service provided by you."
} | [
{
"label": "NEGATIVE",
"score": 0.999789297580719
},
{
"label": "POSITIVE",
"score": 0.00021070215734653175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please. | {
"text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please."
} | [
{
"label": "NEGATIVE",
"score": 0.9912202954292297
},
{
"label": "POSITIVE",
"score": 0.008779685012996197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
When will my new card arrive? | {
"text": "When will my new card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975282549858093
},
{
"label": "POSITIVE",
"score": 0.002471738960593939
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I have a trasnger that is pending and wondered about it. | {
"text": "I have a trasnger that is pending and wondered about it."
} | [
{
"label": "NEGATIVE",
"score": 0.04260347783565521
},
{
"label": "POSITIVE",
"score": 0.9573965668678284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you activate my card pls | {
"text": "Can you activate my card pls"
} | [
{
"label": "NEGATIVE",
"score": 0.6461305022239685
},
{
"label": "POSITIVE",
"score": 0.3538695275783539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Which currencies can I use to add money? | {
"text": "Which currencies can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985654950141907
},
{
"label": "POSITIVE",
"score": 0.0014345160452648997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can you tell me where I can withdraw money? | {
"text": "Can you tell me where I can withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993773102760315
},
{
"label": "POSITIVE",
"score": 0.0006226703408174217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
When did you send me my new card? | {
"text": "When did you send me my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974563717842102
},
{
"label": "POSITIVE",
"score": 0.002543601905927062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I couldnt transfer money from my account. | {
"text": "I couldnt transfer money from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9981946349143982
},
{
"label": "POSITIVE",
"score": 0.001805426087230444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Where do we mail the card? | {
"text": "Where do we mail the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974821209907532
},
{
"label": "POSITIVE",
"score": 0.0025179116055369377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |