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J82155 | portsdown-group-practice | https://www.nhs.uk/services/gp-surgery/portsdown-group-practice/J82155/ratings-and-reviews?currentpage=6 | terrible | 1 | how can the nhs justify funding this practice.can never see a doctor or speak with one on the phone.thats if you can get through.
i tried to see a doctor a skin problem (dont know could be cancer)
my wife tried to see a Doctor in dec,a water infection could not see one.stop funding southdowns practice.just as well close it . | January 2023 |
J82155 | portsdown-group-practice | https://www.nhs.uk/services/gp-surgery/portsdown-group-practice/J82155/ratings-and-reviews?currentpage=6 | Your recent appointment | 5 | I'm really lucky to have a good gp practice for emergency appointments and always get a fantastic service for vit b jabs and covid and flu but really et it's hard but when seen or speak to doctors I cant fault the service I get | January 2023 |
J82155 | portsdown-group-practice | https://www.nhs.uk/services/gp-surgery/portsdown-group-practice/J82155/ratings-and-reviews?currentpage=6 | Poor customer service | 1 | Every time I ask to see a dr the receptionist says full I phone at the correct times I also have mental health they are very uncaring the worse practice I have ever been to I’ve never seen a dr in the two years I have been living here absolute disgusting service to the point I have had to change doctors | January 2023 |
J82155 | portsdown-group-practice | https://www.nhs.uk/services/gp-surgery/portsdown-group-practice/J82155/ratings-and-reviews?currentpage=6 | Fit note | 3 | Tried to do e consult but yet again can't access. On website at 6-30 and again it says tomorrow... It always shows this when I'm trying to book appointment or even ask for my sick note to be updated. | January 2023 |
J82155 | portsdown-group-practice | https://www.nhs.uk/services/gp-surgery/portsdown-group-practice/J82155/ratings-and-reviews?currentpage=6 | Shocking | 1 | Absolutely shocking. I needed Mental Health help and have been trying since September with a diagnosed condition. I have been promised two emergency telephone appointments by receptionists who brushed off my illness and insisted sending me links with telephone numbers would be sufficient, I insisted I needed to speak to a GP, and on both occasions the telephone appointments never happened. I am now currently un medicated, without a mental health team and unable to speak to a doctor? Will be changing surgeries ASAP, I am greatly concerned for anyone else in my position who needs the same help. | December 2022 |
J82155 | portsdown-group-practice | https://www.nhs.uk/services/gp-surgery/portsdown-group-practice/J82155/ratings-and-reviews?currentpage=6 | Impossible to reach | 1 | I have tried contacting Portsdown Group Practice in North End on numerous occasions. E Consult just doesn't work and phoning is stressful. You have to call when they open their bookings at 8 which is not always possible if you are doing the school run and driving in the car. It's very restrictive. If you actually get through you get told all appointments are gone and try again tomorrow or call 111. People need to be able to reach their GP and this surgery is broken. I was forced to move here when my old practice closed and I am so unhappy that I am even considering moving house to an area with a better surgery. I would advise staying well away from this surgery. | December 2022 |
J82155 | portsdown-group-practice | https://www.nhs.uk/services/gp-surgery/portsdown-group-practice/J82155/ratings-and-reviews?currentpage=6 | Your recent appointment | 4 | There was a work experience student present. He showed no interest in the proceedings and this could be considered detrimental to the patient's privacy. | November 2022 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 5 | I couldn’t believe I got an appointment as really thought I would have had a tel call . had a face to face with a NP . I cannot fault from start to finish in my appointment. NP was really helpful and reassuring. I tell all my friends family KIRKLANDS surgery is the best in Portsmouth never do I hear any bad feed back . | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 5 | I was so happy that your lovely receptionist telephoned me this morning to make arrangements for my phisio appointment | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 2 | That I telephoned the surgery at 8:30am with lower back pain for an emergency appointment and was given a phone call from a physio!
Doctor prescribed pain killers (thank you) but did not want to examine me. | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 5 | Everything, I simply cannot fault the appointment in any way. I was made to feel that I was important as a patient and I was treated as someone special. Not only that but, I also felt that I was a friend and that is important for anyone who suffers anxiety. Fortunately I don’t but, I was very happy. | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 2 | Had a call from reception to say I needed a telephone appointment today and I said I was busy at 1.40 for hearing appointment unsure for how long and was told it would be later . I missed a morning call as couldn’t hear phone and phoned reception and was told still on list . I was busy at 2 having hearing sorted as I’d said I would be so missed 2nd call now no appointment until 29th and recorded as missing appointment today . | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 5 | Kind, courteous, professional always able to talk to someone with my concerns, queries. Nothing ever seems too much trouble | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 5 | Everything! As always fantastic service, been with Kirklands all my life, as have my children, always felt listened to and very cared for.
Please don’t ever amalgamate with other surgeries, stay as good as you are and thank you. | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | My experience | 5 | Friendly practitioner who explained every step of the procedure, putting me at ease. The appointment was on time. She gave me clear expectations about the reult timeline. | August 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | GP demonstrated lack of compassion/disinterested | 3 | When we see our GP, it’s not always an easy decision. It took me sometime to find the courage to ask for help and book an appointment. Sadly, the GP said about 10 words, lacked compassion and sent me off with a form to complete and return which was unusable because half the print was missing due to printer problems which the GP highlighted instead of finding another printer! Now I need to find a printer. I actually said to them, you haven’t said much and they just gave me a blank look and seemed disinterested. Really sad if this is what we have to expect and feel theres a need for a shake up with core training in compassion. Unusual for me to write a review like this but really shocked. | June 2023 |
J82073 | kirklands-surgery | https://www.nhs.uk/services/gp-surgery/kirklands-surgery/J82073/ratings-and-reviews?currentpage=6 | Thumbs down | 2 | After 65 years at this practice I have been told I have to leave because I’m out of area,I’ve been out of area for nine years and have received positive times with all doctors I have seen,sadly my last one was very upsetting with the feeling of wasting the doctors time,it felt that as soon as I agreed to not being in the area the doctor wasn’t interested in helping me.
I was upset when I left and it has taken me a few weeks to get over this.I realise this practice has lost what it had when the other doctors were there,they were caring and helpful and I have great memories of those doctors.
This practice is definitely going down hill,on the plus side maybe it was the right time for us to leave,all done very quickly as we had 28 days from date of letter (18)days after we got the letter,especially as we were told by the 28/12/ we would be removed.
Check this practice out before joining. | November 2022 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | Good level of care | 5 | I experienced health problems both before and over Xmas and needed to see a Nurse on the first occasion and then a GP. Blood test and other health assessments carried out were thorough, swift and done with care.
I felt valued as a patient. Thank you to all staff involved. | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | My experience | 5 | Excellent service. I had a trapped nerve, and was directed to the surgery physiotherapist, whom I saw the next day. I was given some exercise to resolve the issue, with the proviso that I should contact them if the problem did not resolve itself. I am pleased to say that the exercises worked. | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | Diabetic check up- annual review | 5 | I was seen by a clinician who was very pleasant throughout the checkup, reassurance and advice accordingly. | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | My experience | 5 | Just being able to help me very quickly to been seen by nurse and rapid blood tests done lovely kind staff 10 out 10 thank you | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | Appt Wed 3rd Jan Mr J Male | 5 | Appt rearranged within a few days. My husband felt he had a thorough examination and was confident that problem would be resolved. | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | My experience | 2 | Nearly an hour’s wait for a booked appointment!!!
The doctor was good and apologetic at Wootton Street. | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | My experience | 5 | Called in the morning seen to later that day reception A1 waiting time as stated
Doc super no complaints whatsoever
Rearranged new appointment there and than overall great appointment Thankyou | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | My experience | 5 | Once I got through on the phone line which took about after ringing and been on the phone about 15 minutes, I was very pleased with the reception to all the information and I heard back the same morning | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | Service to date. | 5 | Since moving during February last year to Drayton Surgery(from Cosham Health Centre)we both,myself
& my wife,have been very happy with treatment received & the help from all concerned @ Drayton
Surgery. Also the treatment done my both Queen Alexandra Hospital & St.Mary's Hospital. Likewise
visit to our home from a Doctor & by Care Department to review any help required in our house etc. | January 2024 |
J82102 | the-drayton-surgery | https://www.nhs.uk/services/gp-surgery/the-drayton-surgery/J82102/ratings-and-reviews?currentpage=6 | My experience | 5 | My app following my E-consult was a quick response.
I was very concerned about my problem, but it was sorted very quickly.
It is/was nice to have a face to face with a doctor. I try makes you feel more reassured when someone can listen to you. That means a lot. Thankyou. | January 2024 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Great service | 5 | Thanks to the practice GP pharmacist for really quick and helpful response. Also to the receptionist or secretary who passed on an additional piece of information. Great service team. | January 2024 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Very Efficient Practice | 5 | I am agreeably surprised at how quickly my problem has been dealt with. Call back system is brilliant. All tests organised within days & follow up results within a week. Very impressed. | January 2024 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Excellent Service | 5 | I contacted the surgery using the non urgent on-line system at 08:10 on Tuesday 2nd January for a blood test that i had forgotten to request, and it was approved and put on the system at 09:40. Excellent service, Happy New Year to all the Doctors, nurses & support staff at Tadley Medical Centre. Your all doing a great job in difficult times. | January 2024 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Declining service | 2 | Phoned Holmwood on Tuesday 09/01/24 to book a doctors appointment. The receptionist filled in the request form and said a doctor would call me that day. Nobody called. Approching midnight on the following Friday the condition reappeared and worsened and 111 was called. They arranged for an ambulance to be sent immediately and I was transferred to hospital. Spent two days in hospital before release. Took a covid test on the following Monday and this was positive, clearly contracted in hospital.
The service at this health centre has deteriorated quite severly in recent years and their inefficencies are placing a larger strain on the wider NHS. | January 2024 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Positive and reassuring experience!! | 5 | Tried out the new system for requesting GP contact this morning for my 7yr old son who has been suffering with a nasty cough for the past 3 days. I logged onto Tadley Medical Partnership website at 8.05 and filled out the request form which I found within two easy steps on their home page . Within 30 mins a Doctor had contacted me via text (which I had requested because my signal is bad where I live) and offered me a face to face appointment for my son to be seen. Very pleased with how my request was dealt with and for me has shown me the new system can and does work. | December 2023 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Home Visit ! | 4 | We were grateful to one of the GP's for doing a home visit recently - for my wife who has dementia. We are trying to follow the doctor's advice (!) | December 2023 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Great practice | 5 | I filled in an Online "Contact us on line" form about 9.30am on Monday 18/12/23. Even though it says allow up to 5 working days for a response. I was contacted by phone on the same day, f2f appointment offered and relevant medication prescribed. Great service in this very busy time of the year. A massive thank you to all heard working staff at the practice. | December 2023 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Brilliant, professional efficient service | 5 | The whole practice experience from Reception Staff, to GP contact, to referral to the skeletal clinic today was seemless and exemplary.
I cannot praise and thank the specialist physio. Her assessment was unbelievably thorough. Her advice was brilliant.
A massive, massive thank you to the whole team. | November 2023 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Prompt & friendly service | 4 | I was just calling for a blood test. Although I was 15 minutes early, I was seen straight away. The nurse was friendly and efficient.
But my records did not indicate what my blood was being tested for. Fortunately I did! | November 2023 |
J82094 | tadley-medical-p'ship | https://www.nhs.uk/services/gp-surgery/tadley-medical-p'ship/J82094/ratings-and-reviews?currentpage=6 | Professional & caring practice | 5 | I have recently been suffering with anxiety and I cannot fault the professional and caring response from this practice
Their response to my request for help was quick and after a telephone consultation with a gp a suitable medication was promptly prescribed | November 2023 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | Wasting my time | 1 | Called to get a form filled out and sent to dwp as I was advised to do I have problems with walking and was told by reception id have to Walk to the surgery wait around just to get the form | January 2024 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | Excellent | 5 | I've been a member of this practice for many years but (fortunately!) never had to use it until recently. Hearing so much negativity about the current state of health services, I wasn't sure what to expect.
After having breathing difficulties, I phoned the surgery for advice. A doctor called me back within 30 minutes and an appointment was arranged for 2 hours later. After then being diagnosed with a heart problem, I was given some medication. The doctor called me the next day to see how I was doing (not great!), and arranged another appointment for the next day. On attending I was told I needed to go straight to hospital. The doctor gave me letter to give to A&E which summarised my condition/treatment, and the hospital staff commented how useful this was in getting me admitted quickly.
The aftercare from the surgery since my discharge has been outstanding. I've seen multiple nurses for tests etc., and have found them all to be superb. The surgery is easily contactable by phone (even if it takes a few minutes to get through) and appointments are arranged promptly. Questions & queries are answered promptly & professionally by the reception staff. Altogether a superb and extremely reassuring service.
Thank you, thank you, thank you! | June 2023 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | Great practice. | 5 | Arrived at surgery at 2pm with no appointment, asking about a repeat script. It was not available. Reception team discussed with triage. Booked in for triage appointment. Seen within 5 minutes. Problem evaluated. Helpful information given. Script issued to pharmacy. Reception team rang and arranged a taxi home too. Helpful, friendly, polite, problem solving, and a ‘can do’ ethos. Very impressed. | April 2023 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | horrible practice | 1 | we had been trying to see the gp for my 4 year old son for months because of a cough, tiredness and tonsils. Never any help. We were on holiday and took him to a private Dr. they did blood tests and chest xray. Turns out he was very sick. Came back to the uk and tried to get in touch with gp, got an appointment with a practice Dr, was told the European test are not valid and can't get a blood test here, still his actual gp won't contact us. We went to the Emergency room and they got him on medication, We need more medication and the receptionists refuse to do it, have to fight with them to get more. Still no reply from his gp. now we have had a chest xray and blood tests in uk,he is finished his medication but we have no one to check the results because for some reason his gp will not contact us. We have made multiple requests for a call back and still nothing. We have an actual sick child, his cough is coming back and the gp practice doesn't care, the receptionists give out confidential information over the phone, things they shouldn't be talking about because they are not Dr. or nurse. Its been such a bad experience. | April 2023 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | Awful. | 1 | After 7 weeks of trying to get an appointment I give up. You have to submit a E consultation which is only open for less than 45 mins a day from 8am,often it is switched off at 08:30. For those of us who have early starts it is impossible to fill the form in within the the period.
I have a number of chronic health conditions that require a review of treatment, along with a letter from a specialist at the hospital stating I need to speak to my GP about a change in my care plan. That's wishful thinking !
You cannot book a appointment via face to face interaction nor or the phone. This is a total waste of time. | April 2023 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | No you can’t have an appointment | 1 | For three weeks i’ve tried to book an appointment, the receptionists have informed me I cannot; not that they’re busy- that they physically will not book an appointment. Moving GP surgery. | February 2023 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | Prompt Attention | 4 | I recently called St Mary’s Surgery at 8am on a Monday morning and was told I was 13th in line so continued to hold. My call was answered by a friendly lady who took a brief reason for my call and was told I would receive a call back to triage. I received a call shortly afterwards and was given an appointment that same morning. I arrived for my appointment, checked in quickly and saw the Dr on time. She was welcoming and very thorough and dispensed a prescription for me.
I am very impressed with the care I received and would like to thank all members of staff concerned | January 2023 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | I do not feel safe at this surgery. | 1 | Doctor's themselves are great but it's extremely hard to get to them. The e consults are switched off after 9am and if you call it's at least a 20 minuet wait to be told you can't book over the phone or that they will email a relevant medical professional for an appointment. I have been unable to reorder medications or use system online. I have been recommended to go up to the hospital on quite a few occasions for minor aliments. I do not feel safe with this surgery. According to Google reviews, I am not alone. | June 2022 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | Unfit for purpose | 1 | Unable to get a doctor appointment staff are rude the online form for the dr attention is continuely full as early as 9am so I can get an appointment can’t communication with my dr
And I’m feeling unwell
Had no choice but to contact my local mp
To try and get through | March 2022 |
J82081 | st.-mary's-surgery | https://www.nhs.uk/services/gp-surgery/st.-mary's-surgery/J82081/ratings-and-reviews?currentpage=6 | Reception not helpfull | 2 | I phoned as I have been suffering a skin problem for a couple of years that had worsened and had a couple of soars that wouldn't clear up ,and still hasn't.I was promptly told it was not life threatening and that they were busy .I am a 74 year old women and was very upset at her response and I might add I very rarely visit the surgery .All I wanted was to find out what the problem was. | January 2022 |
J82208 | st.-peters-surgery | https://www.nhs.uk/services/gp-surgery/st.-peters-surgery/J82208/ratings-and-reviews?currentpage=6 | Poor service | 2 | Impossible to contact using phone or e-consult due to phone lines being busy and e-consult only being accessible up until about 9am and after that nothing being excepted just says try again tomorrow, seems they need a different way to order perscriptions except online if you have to have photo id( don't have any) to use there app or the nhs app. | September 2023 |
J82208 | st.-peters-surgery | https://www.nhs.uk/services/gp-surgery/st.-peters-surgery/J82208/ratings-and-reviews?currentpage=6 | No Appointments | 1 | No longer doing HUB appointments
No Saturday or Sunday appointments with GPS to replace HUB appointments.
No physio appointments after 4
Self referral physio appointment form online not working
No routine appointments at all, no advice as to when routine appointments after 4pm will become available
Econsult not working, even if econsult was working I suspect I would be advised face to face appointment would be needed, which there are none available
I wouldn’t mind waiting 4-6 weeks for a face to face appointment if the appointment system had been built that far forward, but only built for two weeks
All very disappointing, | September 2023 |
J82208 | st.-peters-surgery | https://www.nhs.uk/services/gp-surgery/st.-peters-surgery/J82208/ratings-and-reviews?currentpage=6 | Coming up short | 1 | I have been on the phone for 20 minutes and still waiting the service is terrible it was the same in the morning I need to book a psa blood test as I have recently had my prostrate removed so I need to keep a eye on my psa blood count with not being able to get through it is a trying time for me so I don’t need to be worrying about being left on the phone waiting for the surgery to get round to answering the phone | July 2023 |
J82180 | townhill-surgery | https://www.nhs.uk/services/gp-surgery/townhill-surgery/J82180/ratings-and-reviews?currentpage=6 | Outstanding surgery | 5 | Myself and my partner have been through an incredibly traumatic 4 years which I personally regard as 'my life's biggest test'.
Chartwell has been our GP surgery for over 20 years and the time has come for us to move on which will mean registering with a new practice.
The GP's, nurses, receptionist's and patient care coordinators at Chartwell have been a 'life' support during our difficult time. The care, compassion and support given by everyone at the surgery has been overwhelming.
Professional, friendly, respectful doesn't even begin to describe the service they give.
Wonderful. | August 2023 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | Bad practice | 1 | I have given my son the rights to talk to your practice and still your so called receptionist still won't talk to him it's funny that the doctors speak to him in the past I am 87 next birthday I'm in a lot of pain can't walk been home for two weeks and no one from your practice will help very very poor needs a sorting out starting from the top. | July 2023 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | Total shambles | 1 | After hanging on the phone for over 35minutes the person who answered didn't want to help what so ever, if anything they found it funny. The place is in shambles and something should be done as this is people's health we are talking about. | May 2023 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | busy practice,but never had a problem | 4 | been here for many years,doctors and nurses are lovely,reception staff always polite ,i can usually get a phone appointment if i need one,and if nessessary wil have a face to face ,my only concern is i do like to see the doctors i know and they know me ,but overall no complaints | January 2023 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | Thank you | 4 | I was quite worried when I transferred here after moving home as I didn't want to change surgeries, but so far I have only had good experiences here. I've always been spoken to kindly by receptionists and have never had an issue getting my regular medication sorted. But what really impressed me was a recent phone consultation I had with a GP who I only wish I was allowed to specifically name here. He spoke to me with such genuine respect and empathy about an issue that I have been trying to get investigated properly for years, and now thanks to him, I have finally been referred for further investigation. I honestly almost cried on the phone to him! So, thank you to all of you. | January 2023 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | No response to online forms or query. | 2 | I'd had an age related blood test and wanted to ask a question about the results. The first online form request wasn't responded to, I had however had to go to the surgery to book a flu jab so raised the issue, a few days later a receptionist called to say 'all was well'! And that was that. A further request through an online form to receive an email answer to my question from a medical professional was ignored. So I'm non the wiser regarding the issue. How do you complain about a failed complaints procedure? | November 2022 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | Awful surgery | 1 | Cannot get past the gate keeper to even see a doctor.
This morning I was triaged by a receptionist. She decided I can wait 12 days to have an armpit lump examined. The examination will take place over the phone. Ridiculous arrangement - the receptionists are the least helpful I have ever endured but they hold all the power. | October 2022 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | Great practice | 5 | I’ve never had an issue with this surgery I’ve had problems elsewhere. But they’ve always gone above and beyond for me. Whether that referral or needing support within the practice. E-Consult always fast response and they do their best to provide me with practical advice and treatment. I would recommend this practice. | September 2022 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | Lost and wrong prescriptions | 1 | Everytime in last 6 months and I mean everytime, my repeat prescription request has been either lost or wrongly supplied. I have had to make various phone calls to chase delays i.e. lost even though put in their box myself. I have 2 types of ventolins and order bith ar same time and they never give me both . My wife today asked for 1 inhalor and got prescribed 4. My son has same problem. You try to get appointment and after 2 hours waiting told none avaliable. This use to be a good practice but has gone down hill fast | September 2022 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | how hard is it to get a simple blood test!!! | 1 | i been feeling unwell (possibly diabetes) i needed a blood test. receptionist said dr needs to speak to me first which is fine but then told i will need an appointment but they have none and i am to call back next week!! today is thursday and they want me to wait at least monday to even ask for an appointment (when ever that will be) and then wait again for a blood test and all the while i dont know what is wrong and these symptoms are impacting my life as i cannot do much as i feel so ill. why cant i speak to dr on phone today or tommorrow so they can start the forms so i can book blood test? | July 2022 |
J82076 | woolston-lodge-surgery | https://www.nhs.uk/services/gp-surgery/woolston-lodge-surgery/J82076/ratings-and-reviews?currentpage=6 | Nurses and Doctors ,and most staff are doing there best | 5 | I agree it's hard to get through on the phone ,but they have a lot of patients,I find it better to go the surgery and book appointment,I think the nurses and doctors are doing a amazing job, | April 2022 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Good surgery | 5 | I was called into Jubilee surgery for an urgent assessment and given antibiotics, received a message from my doctor who had arranged a full blood test and a water test, I see a nurse who was extremely professional and very courteous, I received a follow up call from my doctor today who confirmed the test were all negative. I cannot speak highly enough of Jubilee surgery and all the doctors, nurses and receptionist, fantastic people. | November 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | No help available | 2 | We have been with this practice for over 40 years and have had excellent care in the past, but today I phoned in desperation as I am in severe pain in my right foot.
I had spent 3 hours 3 days previously at Urgent Medical Care at Gosport where I was eventually seen by a Nurse who gave me exercises. This has made the pain worse. At 8.00 I phoned the surgery to be told there was a high number of calls and to try again later. When I eventually got through 15 mins later was red the triage list was full but if I needed to be seen to stay on the line. I was number 26 in the queue, 20 mins later I spoke to a receptionist who said it was impossible to give me an appointment today or indeed anytime in the future, by this time I was in tears. I begged just to speak to a doctor on the phone but that was impossible and I was told to go back to Medical Centre at Gosport,or phone again next week.
I was a Nurse in the NHS for 28 years and I cannot believe the depths to which the service to patients, especially patients in severe has sunk.
I haven’t been seen or worried the Meon Practice for month and months and yet I am now left with no option but to try again and again next week and in the meantime overdose on analgesia. | October 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Awful service | 1 | Absolutely abysmal. Have been trying to get something sorted for over a year. The surgery does not listen and I'm left in limbo.
They refuse to acknowledge NHS guidelines and persist in trying to fob me off. | October 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Good experience | 4 | This morning was a prompt, professional and reassuring experience. I was seen within 3 hours of requesting an appointment at the partner surgery | October 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Great care | 5 | Had some concerns about my daughter. Called at 0800 and spoke to a very helpful member of staff, appointment made for after school that day, arrived early and seen almost immediately, prescription emailed straight to pharmacy. Thank you, great care and service from receptionist and Dr too. | October 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Timely intervention | 3 | I phoned the surgery yesterday and eventually got through (25th on the list)
The lady to whom I spoke added me to the triage list and I was given an appointment for 3 hours later.
I was initially seen by a very pleasant Nurse Practitioner who decided after taking a history that I needed to see a Doctor.
After a wait of about 20 mins I was seen by a very kind and efficient Doctor, who decided I needed to go to QAH . I am still in hospital now as after numerous investigations and scans needed to be admitted.
I am so grateful to have received such speedy help from the surgery and my thanks to all concerned ! | October 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Quick response | 4 | I contacted the surgery online requesting some help as my usual prescription drug was unavailable. The surgery kept in touch with me via text message, they acted immediately, they actioned my request with compassion and my new prescription was with the pharmacy by the end of the day. | October 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Online Admin queries | 4 | I recently registered with this practice and submitted a couple of Admin queries and my registration request online. Everything was dealt with in an extremely timely manner by Reception/Admin.
I sincerely hope this sort of quick reaction to online queries can be rolled out/extended to online GP consultations which have worked extremely well in my previous GP practice. | September 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Above and beyond | 5 | It seems my review didn't 'post' so I'm writing it again as it's the least I can do for the exceptional member of the reception staff who dealt with my query a week ago. Not only did she listen attentively and sensitively to my somewhat complicated question regarding my parents situation but then took the time to make further enquiries herself and let me know how it was progressing, even though it was the very end of her working day. She assured me that she would see it through and she did the following day. I felt totally confident that she was doing everything she could to help. She went above and beyond and I cannot say how grateful I am. In turbulent seas of trying to help aged and poorly parents at a distance she truly was a safe harbour. Thank you! | September 2023 |
J82154 | sovereign-health-partnership | https://www.nhs.uk/services/gp-surgery/sovereign-health-partnership/J82154/ratings-and-reviews?currentpage=6 | Efficient, friendly help | 5 | Once again I can’t thank the staff at Meon Practice enough for all their help. In particular the Pharmacy Team. Quick, efficient, knowledgeable, and above all very understanding, patient and so so helpful. Thank you so much! | September 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Great Mental Health Call | 4 | My telephone consultation today had me feeling seen and heard, great advice, fantastic words of encouragement and a clear concise plan of action. 10/10 | January 2024 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Great surgery | 5 | I had two injections to relieve my arthritis and I'm not too good with needles but they made me feel very relaxed and confident with their very professional attitude,I hardly felt any pain and came away feeling that I've been treated like a celebrity.
Highly recommend practice | December 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Good GP Practice | 5 | Plenty if time with GP face to face to discuss concerns. Examination as thorough and a plan made going forward.
If there is ever a problem (rare) it's always sorted out within 24 hours. | December 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Fantastic caring practice | 5 | I had an appointment face to face after a short wait for an ongoing issue kind caring team well done | December 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Cortisone clinic | 5 | Warm,welcoming, highly professional with time for the patient. A very good experience, thank you. Surgery was well managed, with an air of calm and competent control, the nursing team appeared happy, and displayed care for the most vulnerable patients. | November 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Amazing staff | 5 | I went in for an appointment to have the coil changed by a GP with assistance from a nurse.
Both were friendly, chatty, and kept me informed through the whole process. I felt at ease and considering the procedure, I was fairly comfortable. It was done within 10 minutes. Both were incredibly lovely and I felt they were both passionate about what they do. | November 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | All good | 5 | I saw the doctor for a non urgent appointment. I felt that she knew her stuff and put my mind at ease. I did not feel rushed at all, and I felt that she was listening to all that I said. | November 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Great practice | 5 | I had a recent appointment at the surgery , the doctor arranged for an x-ray which I had the next day.I then received my results in 2 days.
So I was very impressed. | November 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Doctors who care | 5 | After having major surgery recently, I have had cause to contact my doctor to arrange additional medication, the doctor phoned me to check my condition and to ensure the medication was right for my symptoms. Whilst talking to the Doctor about medication, I mentioned a problem I’d been experiencing since leaving hospital, the Doctor immediately made a face to face appointment for me. At the appointment we discussed the best way forward to resolve my medical issue, the Doctor has also asked the nurse to ensure I’m added to next joint injection clinic. It is sometimes difficult to get through to see a Doctor but having a telephone consultation can sometimes work you, I think that sometimes the reception team don’t understand the issue a patient may have where an actual face to face appointment might be better for both patients and Doctors. | November 2023 |
J82196 | homewell.curlew-practice | https://www.nhs.uk/services/gp-surgery/homewell.curlew-practice/J82196/ratings-and-reviews?currentpage=6 | Wasted my time again | 1 | Went as the Dr want to see him and he couldn't remember why . I asked 1 question he couldn't answer. More questions than answers. Still at least is was face to face and not send a photo to a nurse or health care assistant which is the standard request. It is a real shame how a once great and caring GP to the un caring one it is now. | November 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Excellent practice | 5 | Doctor phoned to discuss high blood sugar reading for my Wife.
Explained various possible medications and explained everything in detail.
Friendly and informative. | December 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Great service on this occasion | 3 | Receptionist at Stajes Lodge went out of her way to help me resulting in an appointment the next morning. The doctor I saw listened to me and my previous history regarding the matter concerned and asked what I would like them to do. She then agreed with me and put a plan in action for the future. | December 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Good surgery | 4 | Good surgery and staff will go out there way to help you and clean and functional environment and locally easily to commute to | December 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Acceptable practice | 3 | Appointment was fine once I could manage to get one, and very stressed that I could only get an appointment by completing a referral online as I am 78 years old and not very computer literate. Felt slightly disappointed that it was explained that only 1 symptom could be discussed at the appointment, although once I attended the surgery the treatment and diagnosis was quickly followed up with a referral to the hospital and several other tests. Since this hospital appointment, and further tests, a doctor at Vine Medical Practice has contacted me and explained other concerns that now need to be followed up, and I am grateful for the way these matters are being been dealt with. | December 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Prompt Response | 5 | I received an email stating that I was due for annual medical check. I rang the GP practice and was offered an appointment instantly. I also received a reminder for the appointment. When I got there for the appointment, I was attended to promptly. I will recommend the practice to anyone, any day. Thank you. | December 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Straight forward | 3 | I was advised to visit the surgery at a specific time and I arrived a few minutes before. I did not have to wait long before being seen by the doctor. It was a quick consultation with no problems. The receptionists were very friendly and helpful | November 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Practice now back to good service levels | 5 | Booking appointments can still be a challenge but the online options for non urgent cases are much better now and response times are reasy | November 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Very quick appointment | 5 | I completed on-line booing form. Lots of questions but only took 5 minutes to complete. I got a call from surgery 10 minutes after submitting form. I was offered an appointment on the same day. Alas I couldn’t make that one but was offered an alternative appointment 2 week later. Excellent. May have been so efficient due to launch of new booking system. Not sure if it’ll be as efficient once people become aware of the system and it becomes over-loaded. | November 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Getting better | 4 | It seems that the surgery is open to phone calls all day, not just 0800 or 1400. This means it may be possible to get an appointment before the condition requires hospital attendance. | November 2023 |
J82134 | vine-medical-group | https://www.nhs.uk/services/gp-surgery/vine-medical-group/J82134/ratings-and-reviews?currentpage=6 | Efficient service | 4 | I saw the nurse to have my dressing removed after a hip operation. Initially my appointment was at the Forest End but I received a text and an email first thing in the morning to tell me that the appointment had to be changed due to staff sickness. The new appointment was at the Stakes Lodge site and only 50 minutes later. I was able to attend easily and am grateful that I was advised with as much time as possible. The nurse was kind and patient with me. Thank you. | November 2023 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Outstanding service! | 5 | I’m leaving this review to simply acknowledge the amazing and wonderful receptionist at St Paul’s surgery. On the two occasions she has assisted me, she has gone above and beyond in helping me and making my visit one of pleasure. Not only did she deal with my request, but she listened to my questions and tended to them all. So I’m writing this review to let herself and others know that she’s fantastic at her remit and I’d like to say a big ‘Thank you’
Thanks to this receptionist I got to see my favourite Doctor, whom is also extremely helpful and understanding.
Thank you!
Rob S | December 2023 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Yet again ....great care | 5 | I have nothing but praise for this surgery. This time a totally appropriate phone appt resulted in a prescription and then 1 week later a letter from the hospital to book a consultant referral. I am certain that I would have been seen face to face if it had been necessary. Let's be thankful that St Paul's is still working incredibly hard to give us excellent care, when so many other GP's elsewhere in the country are really struggling.
Thank you to the whole team | November 2023 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Horrible practice | 1 | My husband trying to get appointment for last 6 months and nothing. They always fully booked, you can call in morning and afternoon and still nothing… it’s a disaster not surgery. | June 2023 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Wonderful duty team | 5 | The duty team at St Paul’s never cease to impress me with their prompt call backs and availability of face to face appointments. When I recently called about my little boy (almost at closing time) they immediately saw him and took such care and time with us- such kind clinicians and and an incredibly well run service. Thank you. | January 2023 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | I Would Not Go Anywhere Else! | 5 | Ive always received a good level of service from my Surgery compared to my previous one after my regular GP left!
I have quite a complicated medical condition & so its easier to deal with one GP - usually if I need medical help this starts with a GP call back - since 2014 call backs have happened on day expected - only once was I missed but that was due to my GP being called out for an emergency!
Only being missed 1 time in 9 years is not bad going!
Personally I prefer to let my GP decide during call back what happens next - theres no point waiting weeks to see her in person if she can sort prescription or tests/referrals during a call back!
She can book an appointment quite quickly if she does need to see me!
If we need to wait for test results - next steps can also be sorted during a follow up call back too!
I have needed to use triage service a number of times over the years - the latest was last year - nurse called within half hour to get more info - she then sent text so I could send photos of injury - nurse called back within 10mins - wrote prescription/sent to pharmacy & requested I go to A&E (I hadnt gone straight to A&E as injury had happened a month before in another county - but I was experiencing complications due to lack of correct treatment whilst away - so I contacted my surgery once I got home!)
My experience with reception/admin staff in person/over phone has always been positive!
Honestly the service has changed over years - to some it probably seems less personal but thats due to technology being implemented & my surgery arent doing any less than others - I find it easier/quicker to sort stuff like repeat prescriptions using the NHS app that my surgery have bothered to upgrade their systems so I could use it!
I also get regular email/text updates from them - have found these useful when it comes to reminding me that Im due/qualify for vaccinations or Im due a test/screening.
Surgery also uses this servive to alert me that certain services are or arent available for a while. | January 2023 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Exceptional service | 5 | I returned from a difficult hospital appointment and required an urgent change in prescription medication. The receptionist quickly grasped my situation, spoke to his manager and I was then promptly met by a most friendly nurse practitioner. She really listened and assured me she could assist. I was reassured and offered a prescription along with extra information where I would be most likely to get a dispenser who would have additional knowledge issuing more unusual medication. The service I received was absolutely marvellous with kindness and expertise going above and beyond! Most fortunate to be a patient at this practice! | October 2022 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Positive experience | 5 | I had a troublesome but not major medical issue which I was anxious to get resolved. I got an I initial appointment with the practice paramedic/nurse the morning I called. Later in the day an ear invention was diagnosed and I got a GP callback and prescription sent to my pharmacy. Excellent response throughout, including the helpful telephone receptionist. Thank you. | October 2022 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Fantastic customer care | 5 | I have recently joined this GP practice and have been hugely impressed with the care and attention given to me by every person i have spoken with. Each person has taken the time to understand what was required, has worked hard to deliver a great service - and have generally been lovely people. Thank you | August 2022 |
J82050 | st-paul's-surgery | https://www.nhs.uk/services/gp-surgery/st-paul's-surgery/J82050/ratings-and-reviews?currentpage=6 | Remarkable service and care | 5 | I always receive outstanding service and care from the whole team at St. Paul’s. From reception, to my gp, to the wonderful nurses. I cannot praise them all enough. They make me feel secure and cared for. Thank you. | July 2022 |